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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying core customer needs
  • Analyzing the market and competitors
  • Assessing market size related to specific customer problems
  • Defining user segments and personas
  • Establishing product vision, purpose, and strategy
  • Prioritizing initiatives based on value and effort
  • Mapped value propositions and desired outcomes

2. Building the Product

  • User-centric design (UX/UI)
  • Iterative development using cross-functional teams (Scrum)
  • Managing backlogs and crafting user stories
  • Early validation methods (MVPs and experiments)
  • Establishing key product metrics
  • Hands-on Design Thinking session
  • Prompt engineering for leaders (Applying AI to products)
  • Designing with data
  • Creating service design blueprints and service maps
  • Expert-led session on backlog management and prioritization

3. Launching the Product to Customers

  • Managing releases and roadmaps
  • Developing go-to-market strategies
  • Onboarding users and evaluating post-launch experience
  • Collecting feedback from live production environments
  • Aligning with marketing and sales teams
  • Constructing product funnels and monitoring dashboards

4. Realizing Business Value

  • Tracking product KPIs (NPS, DAU, retention, etc.)
  • Developing monetization and pricing structures
  • Conducting funnel analysis
  • Optimizing customer value (LTV, CAC, ROI)
  • Data-driven continuous iteration
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Analyzing product Profit & Loss (P&L)
  • Building a compelling business case

Recap and Path Forward

Requirements

  • A solid grasp of banking operations.
  • Hands-on experience in digital product development.
  • A basic understanding of fundamental AI concepts.

Target Audience

  • Product managers within the banking industry.
  • Leaders driving digital transformation initiatives.
  • Banking specialists engaged in AI-centric product design.

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