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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Essential Cybersecurity for Employees

  • Understanding threats: The nature of cybersecurity and why every employee plays a critical role.

  • Digital hygiene and password management: Creating robust passwords, utilizing password managers, and enforcing the "one password per service" principle.

  • Clear desk and clear screen policies: Maintaining physical information security in office spaces.

Phishing and Social Engineering – Recognizing Threats

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments using authentic case studies.

  • Other attack vectors: Identifying vishing (voice phishing) and smishing (SMS phishing).

Secure Remote and Mobile Work

  • Network security: Understanding the risks of public Wi-Fi networks in cafes and transit, and correctly utilizing VPNs.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.


Tools, Law, and Incident Response

Cybersecurity in the Microsoft 365 Ecosystem

  • Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to avoid insecure "anyone with the link" access.

  • Communication and collaboration: Securely utilizing Microsoft Teams, including managing external guest invitations and shared files.

Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Avoiding common errors that lead to data breaches, such as emailing the wrong recipient or failing to use BCC.

  • Data sharing and disposal: Rules for securely transferring information to third parties and permanently deleting documents.

Responding to Security Incidents

  • Incident identification: Recognizing breaches, such as lost devices, ransomware infections, or accidental clicks on phishing links.

  • Reporting procedures: Determining who to notify and the required timeframe, involving the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer.

  • Golden rules of reaction: Disconnecting affected devices from the network, remaining calm, and avoiding DIY fixes or deletion of evidence.

Requirements

  • Proficiency with basic computer operations and web browsers.

  • Routine engagement with standard office tools, including email, messaging applications, and document processing software.

  • No specialized IT knowledge is required, as all technical concepts are explained through the lens of business value and everyday workflows.

Audience

  • All office and administrative staff, as well as mid-level management, across all departments.
  • Especially recommended for hybrid or fully remote workers.
  • Regular users of the Microsoft 365 ecosystem.

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