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Duration 14 hours
Course Outline
Shifts in Decision-Making: The Move to Model-Driven Approaches
- Transition from rigid rules and human judgement to scored options
- The velocity and scale of automated actions
- Emerging failure modes and accountability gaps
Decision Inventory and Risk Categorisation
- Building a catalogue of automated decisions
- Evaluating impact, reversibility, and affected stakeholders
- Defining risk tiers and corresponding control expectations
- Assigning ownership for each decision class
Accountability and Human Supervision
- Distinguishing meaningful review from nominal oversight
- Setting autonomy thresholds as governance choices
- Establishing escalation pathways and response timelines
- Identifying accountable owners and approval workflows
Decision Records and Explainability
- Components of a defensible decision record
- Retaining confidence scores, available options, and context
- Tracing model versions and lineage
- Communicating decision logic to customers or regulators
Policy and Boundary Management
- Governing approved option sets and change controls
- Managing threshold governance and periodic reviews
- Implementing prohibited decisions and hard stops
- Integrating policy-as-code with model outputs
Regulatory Requirements
- Obligations under the EU AI Act for decision systems
- Sector-specific rules in finance, insurance, and healthcare
- Data protection laws and rights regarding automated decisions
- Documentation standards and conformity evidence
Vendor, Licensing, and Provenance Risks
- Comparing hosted decision APIs with open-weight models
- Reviewing licence terms for derivative and embedded models
- Assessing supplier dependency and discontinuation risks
- Ensuring weight integrity and version pinning
Bias, Fairness, and Outcome Monitoring
- Analysing outcome disparities across different groups
- Identifying proxy variables and option framing issues
- Utilising appeal and complaint signals
- Conducting regular fairness assessments
Incident Response for Erroneous Decisions
- Detecting systematic decision errors
- Containing incidents and suspending autonomy
- Managing remediation and customer redress
- Performing root cause analysis and updating controls
Assurance Review of Decision Layers
- Defining evidence requirements for auditors
- Testing accuracy and calibration claims
- Sampling decisions and manual overrides
- Reporting findings to the board
Requirements
- Exposure to AI or automation initiatives within an enterprise environment.
- Basic understanding of risk, compliance, or audit procedures.
- Programming skills are not required.
Target Audience
- Risk, compliance, and model risk officers
- Internal auditors overseeing automated decision processes
- AI governance and data protection leads
- Product owners responsible for automated workflows
- Architects integrating oversight mechanisms into agent systems