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Duration 14 hours
Course Outline
Introduction
- Defining eCommerce fraud
The Evolution of eCommerce Fraud
- Examining fraud trends from previous decades.
- Recognizing prevalent fraud patterns in today’s market.
Categories of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing
- Key statistics and real-world examples
Developing an Anti-Fraud Strategy
Evaluating Your Organization’s Current Standing
Targeting Key Areas for Fraud Prevention
Authentication Methods
Identifying Credit Card Fraud
Fraud Detection Methodologies
Handling Recurring Transactions
Implementing Fraud Screening
Engaging the Team and Securing Support for New Initiatives
Measuring Outcome Effectiveness
Adapting to Evolving Requirements
Summary and Conclusion
Requirements
- Familiarity with fundamental eCommerce concepts and online payment processes
Audience
- Managers responsible for establishing and enforcing security policies and controls.
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
