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 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer Role

  • Distinguishing the role from ML engineers and solutions engineers
  • Focusing on owning business outcomes rather than just delivery milestones
  • Collaborating with product, research, and security teams

Discovery in Complex Enterprise Environments

  • Observing workflows end-to-end to understand processes
  • Mapping out systems, data flows, and handoff points
  • Identifying the primary constraints that hinder value creation

Problem Scoping and Prioritization

  • Validating use cases for technical feasibility
  • Evaluating potential workflows based on effort and impact
  • Selecting the initial workflow to pilot and prove value

Value Framing and Acceptance Criteria

  • Establishing baseline metrics before development begins
  • Communicating business case language to finance stakeholders
  • Defining acceptance criteria in collaboration with end-users

Model Selection: Frontier and Open-Weight Options

  • Comparing GPT-6, Claude 5.5, and open-source models
  • Balancing context window, latency, and unit cost trade-offs
  • Determining when data regulations necessitate locally hosted models

Context Engineering and Prompt Design

  • Structuring instructions to ensure reliable model behavior
  • Gathering context from authoritative systems of record
  • Optimizing via prompt caching and token minimization

Retrieval and Knowledge Grounding

  • Segmenting and indexing enterprise content for retrieval
  • Implementing hybrid search, reranking, and citation mechanisms
  • Assessing retrieval performance independently from generation quality

Agents and Tool Integration

  • Designing tools and defining typed interfaces
  • Building solutions using OpenAI and Claude agent SDKs
  • Managing approvals, retries, and error handling

MCP and Enterprise Integration

  • Understanding the Model Context Protocol 2026-07-28 revision
  • Developing and securing MCP servers
  • Configuring tool permissions aligned with enterprise identity standards

Evaluation as the Standard for Delivery

  • Creating golden test sets derived from real-world work
  • Utilizing automated scoring and LLM-based judges
  • Establishing release gates linked to evaluation thresholds

Guardrails, Safety, and Human Oversight

  • Implementing guardrails at prompt, tool, and policy levels
  • Defining escalation paths and human review checkpoints
  • Maintaining audit trails and adhering to data handling responsibilities

Deployment Architecture within Client Infrastructure

  • Navigating identity, network, and data residency requirements
  • Implementing model gateways and multi-provider abstractions
  • Managing infrastructure as code and release processes

Observability, Cost Management, and Token Economics

  • Tracing agent executions and tool invocations
  • Creating dashboards for quality monitoring and expenditure tracking
  • Reducing costs while maintaining service quality

Adoption and Change Management

  • Enabling end-users who perform the daily work
  • Establishing champion networks and feedback loops
  • Measuring the speed and effectiveness of adoption

Transitioning from Projects to Reusable Capabilities

  • Packaging validated workflows for reuse
  • Developing playbooks, blueprints, and accelerators
  • Ensuring smooth handover to internal client teams

Requirements

  • Proficiency in Python, including experience with APIs and virtual environments
  • Familiarity with cloud platforms, containers, and version control systems
  • Prior experience interacting with LLM APIs or developing prompt-based features
  • Basic understanding of enterprise systems such as CRM, ERP, or ticketing platforms

Target Audience

  • Forward deployed and applied AI engineers
  • Software engineers transitioning into customer-facing AI delivery
  • Technical consultants and solutions architects responsible for AI deployments
  • Platform engineers supporting production AI workloads

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