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Course Outline

Basics of Digital Marketing and E-commerce

  • Define the scopes of digital marketing and e-commerce

  • Outline the duties associated with entry-level roles in digital marketing and e-commerce

  • Explain the concept of a marketing funnel

  • Comprehend the components and objectives of a digital marketing and e-commerce strategy

Attracting and Engaging Customers via Digital Marketing

  • Identify strategies to enhance brand visibility among prospective customers

  • Explain the function of SEO (search engine optimization) and key terminology

  • Optimize website content for SEO purposes

  • Understand search engine marketing (SEM) and its advantages for businesses

From Social Engagement to Leads: Online Customer Interaction

  • Define social media marketing and its primary purpose

  • Identify the five pillars of social media marketing: strategy, planning and publishing, listening and engagement, analytics and reporting, and advertising

  • Define the objectives of a social media campaign

  • Create, design, and repurpose engaging content for social media platforms

Beyond the Inbox: Email Marketing Strategies

  • Understand the role of email marketing within a broader digital strategy

  • Compose compelling email copy, subject lines, and preview text

  • Test, execute, and refine email marketing campaigns

  • Measure and analyze the outcomes of email campaigns

Evaluating Success: Marketing Analytics and Measurement

  • Define media planning and strategic approaches

  • Describe the characteristics of a successful marketing campaign

  • Assess metrics against performance targets and adjust marketing budgets or strategies accordingly

  • Develop presentations and reports to update stakeholders on campaign progress, success, and critical insights

Closing the Deal: Building, Launching, and Managing E-commerce Stores

  • Understand fundamental e-commerce strategies and practices

  • Explain the nature of e-commerce stores and platforms and how they function

  • Deliver an engaging online customer experience by adhering to best practices

  • Set up a practice e-commerce store using Shopify

Ensuring Satisfaction: Building Online Customer Loyalty

  • Identify common strategies for fostering customer loyalty in e-commerce

  • Effectively manage client relationships and assess satisfaction levels

  • Locate, apply for, and prepare for job interviews

  • Assemble a professional portfolio and/or resume to present to potential employers

Requirements

  • No formal degree or prior work experience is required.
 35 Hours

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