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Course Outline
Introduction to QAD 2010
- Overview of QAD Enterprise Applications.
- User interface, menus, and navigation techniques.
- Understanding data structures and lookup functions.
Quality Management Module
- Overview of quality processes and compliance standards.
- Tracking non-conformance and managing corrective actions.
- Integration with production and supplier management systems.
Finance Module
- Structure of financial modules (General Ledger, Accounts Payable, Accounts Receivable).
- Transaction flows and posting logic.
- Basic reporting and reconciliation tools.
Materials Management
- Fundamentals of inventory and warehouse management.
- Purchase and requisition processes.
- Material planning and Material Requirements Planning (MRP) overview.
Systems Administration Overview
- Basic security and user management protocols.
- Concepts for menu and program configuration.
- Functions for monitoring, printing, and job execution.
Cross-Functional Integration
- Data flow between modules.
- Examples of interdependencies (e.g., between materials and finance).
- The role of systems staff in supporting cross-functional tasks.
Support, Troubleshooting, and Documentation
- Common user issues and their resolutions.
- Utilising QAD help and support documentation.
- Best practices for system documentation and updates.
Summary and Next Steps
Requirements
- A working knowledge of fundamental business processes within manufacturing or distribution sectors.
- Familiarity with the usage or administration of ERP systems.
Target Audience
- ERP systems personnel providing support to QAD users.
- IT support staff preparing for future roles as QAD users or administrators.
- New team members transitioning into QAD-based environments.
14 Hours
