Course Outline
I. Quality Management System in Accordance with ISO 9001
1. Key components of the Quality Management System as per ISO 9001
2. Exercises focused on interpreting and analysing ISO 9001 requirements
II. Audits – Overview
1. Understanding the complete audit process
2. Various types of audits
III. Audit Planning and Preparation
1. Establishing audit criteria and scope
2. Assembling the audit team
3. Applying a process-based approach to internal audits
4. Key considerations when developing audit checklists
5. Practical exercises
IV. Executing the Audit – On-Site Guidelines
1. Essential auditing techniques
2. Gathering objective evidence
3. Identifying and presenting non-conformities
4. Practical exercises
V. Documenting Audit Findings
1. Precisely articulating inconsistencies
2. Recording non-conformities
3. Identifying and documenting insights and improvement opportunities
4. Compiling the Audit Report
5. Practical exercises
VI. Effective Post-Audit Activities
1. Responsibilities regarding the initiation of corrective actions
2. The significance of accurately determining the root causes of non-conformity
3. Defining corrective actions
4. Assessing the effectiveness of implemented actions
5. Post-audit follow-ups related to insights and improvement potentials
6. Practical exercises
VII. Discussion and Summary
Requirements
Target Audience
- Professionals preparing to take on the role of an ISO 9001 Internal Auditor.
- Any individual with an interest in quality management auditing.
Testimonials (1)
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