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Course Outline

Conceptual Foundation

  • The Value of Kaizen
  • Kaizen and Management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and Suggestion Systems
  • Kaizen and Competition
  • Process-Oriented vs. Result-Oriented Management

East-West Comparison

  • Kaizen and Innovation
  • Kaizen and Measurement

Transitioning from Total Quality Control to Kaizen

  • Quality Control – The Quality of Management
  • Quality Control Methods: Comparing Japanese and Western Approaches
  • Adhering to the PDCA Cycle
  • Improvements at the Grassroots Level

Practical Application

  • Management-Driven Kaizen
  • Kaizen Implementation
  • Team-Driven Kaizen
  • Individual-Driven Kaizen

Management Integration

  • Cross-Functional Management
  • Policy Deployment
  • Quality Deployment
  • Total Productive Maintenance

Methods for Problem Solving

  • Issues in Management
  • Kaizen Activities and Labor Relations
  • Labor: Adversary or Ally?
  • Commitment from Senior Management

Transforming Corporate Culture

  • Customers: The Ultimate Judges of Quality
  • Supplier Relationships Transforming Corporate Culture: Challenges Faced by the West.

Case Studies

Requirements

None.

 7 Hours

Testimonials (2)

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