macOS Support Essentials 11 Training Course
macOS Support Essentials 11 is a three-day programme designed to equip participants with the most effective methods for supporting macOS Big Sur users. The curriculum comprises lectures, live demonstrations, collaborative group discussions, and practical hands-on exercises that deliver real-world application.
Skills Gained
- Utilising macOS Big Sur tools and resources to troubleshoot issues within the operating system
- Understanding macOS Big Sur features and functionality, alongside strategies for locating additional information
- Preparing for the Apple Certified Support Professional (ACSP) 11 certification examination
Who Can Benefit
- Professionals responsible for managing computer networks or IT labs operating on macOS
- Technical support staff assisting Mac users
Course Outline
Topics
Installation and Configuration
- Updating, upgrading, and reinstalling macOS Big Sur
- Setting up and configuring macOS on individual Mac devices
- Introduction to the command-line interface and macOS Recovery modes
User Accounts
- Managing user accounts, home folders, macOS security protocols, and password changes
File Systems and Storage
- Administering file systems, storage solutions, encryption, permissions, and file sharing configurations
Data Management
- Working with hidden items, shortcuts, file archives, metadata, and Spotlight search
- Managing system resources and configuring Time Machine backups
Applications and Processes
- Installing, managing, and troubleshooting applications, as well as document management
Network Configuration
- Administering both basic and advanced network settings
- Troubleshooting common network connectivity issues
Network Services
- Managing network services, host sharing capabilities, and personal firewall settings
System Management
- Configuring and maintaining printers and scanners
- Troubleshooting peripherals, startup problems, and other system-related issues
Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793
macOS Support Essentials 11 Training Course - Enquiry
Testimonials (3)
The in-depth knowledge and the examples
Ankur Kapila - Deutsche Bank
Course - Programming with Kotlin
Everything is ok.
Adrian Rybka - SEOyon
Course - Flutter Development Bootcamp with Dart
Very usefull additional informations
Grzegorz - Comp S.A.
Course - BLoC Pattern
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