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Course Outline

Business Goals and Objectives
Exploring Business Essentials from a Purely Business Perspective

  • Business fundamentals,
  • Strategic development
  • Planning and goal definition
  • Project management practices
  • Marketing principles
  • Human resources and staffing
  • Financial management

Core Business Process Concepts
Essential Principles of Business Processes:

  • Discovery and identification of business processes
  • Key characteristics of processes
  • Distinguishing between as-is and to-be processes
  • Hierarchies in business process modeling
  • Aligning processes with business goals and objectives

Business Process Management (BPM) Principles
Foundations of Business Process Management:

  • Functional vs. process-centric organizational structures
  • Approaches to process management
  • Evolution and advancements in BPM
  • Roles and duties of key stakeholders
  • Tools that enable effective process management

Business Motivation Modeling
Core Elements of the Business Motivational Model:

  • Defining business vision
  • Setting goals and objectives
  • Understanding means and ends
  • Articulating organizational mission
  • Developing strategies and tactics
  • Key aspects of business modeling

Business Process Modeling Principles
Fundamentals of Business Process Modeling:

  • Introduction to BPMN
  • Definition and application of BPMN elements within descriptive and analytic conformance subclasses
  • Modeling activities;
  • Grouping and organizing model components

Advanced Business Process Modeling Skills
Practical Application of Modeling Skills:

  • Analyzing brief scenarios presented via BPMN diagrams or narrative descriptions
  • Interpreting BPMN elements found in descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics
Familiarity with Industry Standards, Quality Metrics, and Governance Frameworks:

  • Overview of various industry-standard frameworks
  • APQC Process Classification Framework
  • SCOR (Supply Chain Operations Reference)
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard methodologies
  • COBIT framework
  • Sarbanes-Oxley compliance considerations

Requirements

A general grasp of business process workflows and concepts.

 28 Hours

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