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Duration 14 hours
Course Outline
OpenUEM Introduction
- Insights into endpoint management and OpenUEM features
- Grasp of endpoint lifecycle and administration concepts
- Setting up the lab and preparing the test environment
OpenUEM Setup & Setup
- Installing the OpenUEM server components
- Installing agents on Windows, macOS, and Linux systems
- Setting network and security parameters
Endpoint Registration & Structuring
- Adding endpoints to the OpenUEM console
- Categorizing and organizing devices for easier management
- Assigning roles and permissions to administrators
Basic Device Administration
- Installing software and updates on managed devices
- Setting policies and compliance requirements
- Tracking device performance and usage
Patching & Automation
- Scheduling updates and automating patch distribution
- Verifying and testing software installations
- Best practices for endpoint security and compliance
Analytics & Troubleshooting
- Creating reports on device status and operations
- Resolving common endpoint issues
- Setting up monitoring alerts for proactive oversight
Final Lab & Practical Work
- Practical lab: registering devices, installing updates, and monitoring endpoints
- Scenario-based tasks to solidify learning
- Analysis and discussion of lab outcomes
Recap and Path Forward
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with endpoint devices and operating systems
- Basic knowledge of networking and device setup
Target Audience
- IT support teams
- Technical helpdesk professionals
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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