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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design

Understand the introduction of ISO9241 as a crucial standard in usability

Clarify the distinction between usability and user experience

Develop the confidence to identify user needs and goals

2. USER RESEARCH

Identify the proper components of use

Develop methods for interviewing target audiences

Define the difference between observation and interpretation

Collect and analyze qualified user data

Formulate effective research techniques and methods

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users of your product or system

Create product personas and interpret their needs

Explain Hick’s Law regarding the relationship between the number of interface choices and cognitive load

Manage and articulate the elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Leverage behavioural data to distinguish between good and poor design ideas

Select between design alternatives using A/B testing methods

Explain the value of iterative design

5. INFORMATION ARCHITECTURE

Create structured experiences from unorganized information

Develop a smooth flow between users and the product or service

Organize, structure, and label content, functions, and features

Differentiate between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select the appropriate interactive controls for user interface design

Clearly define the concept of progressive disclosure

Distinguish between interaction design and information architecture

Highlight the importance of consistency in user interface design

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design

Identify strengths and weaknesses in page layouts

Select the correct interactive controls within the user interface

Enhance research insights using eye-tracking methodology

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and digital

Describe the differences between prototypes and sketches

Identify multiple design solutions before committing to a specific one

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other core usability principles

List the different types of usability evaluation

Record data from usability evaluations

Evaluate system usability by applying usability heuristics

Requirements

There are no specific prerequisites required to enroll in this course.

 28 Hours

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