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Course Outline

Introduction to Windows Admin Center

  • Exploring the architecture and overview of Windows Admin Center
  • Methods for connecting to and governing Windows workstations
  • Defining roles and capabilities specific to workstation management

PowerShell Essentials for Technicians

  • Navigating the PowerShell interface, syntax rules, and execution policies
  • Utilizing cmdlets and pipelines for foundational workstation tasks
  • Developing and executing simple PowerShell scripts

Remote Administration and Automation

  • Applying PowerShell Remoting for the oversight of remote workstations
  • Deploying remote commands via the Windows Admin Center interface
  • Handling sessions, credential management, and security protocols

Utilizing WMI and CIM

  • Understanding the role of WMI and CIM in system administration
  • Retrieving system data from remote devices
  • Automating configuration changes and updates using WMI/CIM

Integration with Intune and Autopilot (User Perspective)

  • Overview of Intune and Autopilot roles in workstation deployment and policy enforcement
  • Monitoring and validating device compliance and settings
  • Troubleshooting and reporting at the end-user level

Practical Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect remote system data
  • Automating processes such as updates, reboots, and diagnostics
  • Verifying connectivity and resolving PowerShell Remoting issues

Best Practices and Security

  • Maintaining secure connections and managing user permissions
  • Identifying common errors and effective troubleshooting strategies
  • Enhancing performance for remote management tasks

Conclusion and Recommended Next Steps

Requirements

  • Foundational knowledge of Windows operating systems and workstation setups
  • Practical experience in daily computer support or IT operations roles
  • Basic proficiency with command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service technicians
  • Technical personnel tasked with workstation oversight
 7 Hours

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