Online Configuration Management Training in Kenya

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for deploying, managing, and securing enterprise devices and applications.

This instructor-led, live training (available online or onsite) is designed for intermediate IT professionals aiming to install, configure, and manage MECM to support modern enterprise desktop and application management needs.

Upon completion of this training, participants will be able to:

• Install and configure the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploy operating systems, applications, and updates across various devices.
• Monitor compliance and inventory status using integrated tools and reports.
• Integrate MECM with Intune for co-management and modern device management.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live laboratory environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

Ansible Tower serves as the enterprise framework for managing and scaling Ansible automation across intricate IT environments.

This instructor-led live training (available online or onsite) targets intermediate-level IT professionals looking to deploy, configure, and operate Ansible Tower as an integral part of their enterprise automation strategy.

Upon completion of this training, participants will be capable of:

• Installing and configuring Ansible Tower for enterprise deployment.
• Managing users, teams, inventories, and credentials within Tower.
• Launching and monitoring playbooks through job templates and workflows.
• Securing and scaling Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Guided exercises centred on the deployment, management, and security of Tower infrastructure.

Course Customization Options

• To request customized training for this course tailored to your organization’s automation infrastructure, please contact us to arrange.

Ansible Automation serves as a robust framework designed for large-scale IT automation, configuration management, and deployment.

This instructor-led, live training (available online or on-site) targets intermediate-level DevOps professionals looking to design, develop, and maintain sophisticated Ansible automation content, integrating it effectively into broader IT operations.

Upon completing this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Construct complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Structure content using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Hands-on practice using Ansible Automation Platform within sample enterprise scenarios.
• Guided exercises focusing on the development, integration, and testing of Ansible content.

Course Customization Options

• To request customized training tailored to your specific Ansible use cases, please contact us to arrange.

This instructor-led live training in Kenya (online or onsite) is aimed at system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source tool for configuration management that automates the provisioning, setup, and administration of infrastructure across various servers and environments.

This instructor-led training, available online or at a physical location, targets beginner to intermediate system administrators who want to automate system configurations in a Master-Agent setup using Puppet.

Upon completing this training, participants will be able to:

• Install and set up Puppet on both master and agent systems.
• Write and apply Puppet manifests to oversee configuration.
• Create and utilize Puppet modules, templates, and classes.
• Implement conditional logic and sequencing within Puppet manifests.

Course Format

• Interactive lectures and discussions.
• Ample exercises and practical sessions.
• Hands-on implementation in a live-lab environment.

Customization Options

• For customized training arrangements, please contact us.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. It covers core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. It helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Kenya (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Kenya (online or onsite) is targeted at system operators and administrators who wish to utilize Foreman and Katello for managing and monitoring their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate system provisioning and configuration.
• Install Katello to implement content management features for creating, organizing, and managing repositories.
• Track infrastructure changes using Foreman's reporting and monitoring capabilities.

SaltStack, commonly referred to as Salt, is an open-source, Python-powered configuration management tool designed to automate the provisioning of hardware and software within IT environments. It is widely recognized for its effectiveness as an orchestration tool in cloud and IT operational settings.

Through this instructor-led live training (available onsite or remotely), participants will gain practical, hands-on experience in deploying SaltStack. The course covers the setup, configuration, provisioning, optimization, and troubleshooting of servers within a simulated cloud environment.

Upon completion of this training, participants will be equipped to:

• Install and configure SaltStack
• Automate administrative tasks associated with infrastructure
• Provision and manage new code and application packages
• Develop reusable configuration templates
• Utilize SaltStack for system monitoring
• Formulate strategies to optimize infrastructure performance
• Troubleshoot issues related to SaltStack and its environment

Target Audience

• System Administrators
• DevOps Engineers

Course Format

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Additional Notes

• For customized training requests for this course, please contact us to make arrangements.

Mastering Application Distribution, Deployment, and Monitoring with Configuration Manager

In this comprehensive course, you will gain hands-on experience with Configuration Manager and its associated site systems to efficiently manage network resources. The curriculum is designed to cover essential day-to-day management tasks, including:

• Application Management: Learn to deploy and monitor applications for managed users and systems.
• Client Health Management: Ensure optimal performance and reliability of client systems.
• Inventory Management: Conduct detailed hardware and software inventories.
• Operating System Deployment: Master techniques for deploying operating systems seamlessly.
• Software Updates: Manage and streamline software update processes.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring your customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators looking to transition from cloud-based helpdesk platforms to a self-hosted, data-sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad via packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Set up role-based access, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical sessions.
• Hands-on implementation within a live-lab environment.

Customization Options for the Course

• To request tailored training for this course, please contact us to make arrangements.