Online Authorized Microsoft 365 Training in Kenya

About This Course

This three-day Instructor-Led Training (ILT) programme is designed to meet the needs of IT professionals involved in administering, configuring, troubleshooting, and managing Office 365 services. The curriculum covers essential topics such as identities, dependencies, prerequisites, and supporting technologies. Emphasis is placed on the skills required to manage and resolve issues within an Office 365 tenant, focusing on core services including Exchange Online, SharePoint Online, and Teams. The course also provides comprehensive coverage of security and compliance capabilities inherent to Office 365.

Audience Profile

This programme is intended for IT professionals and system administrators seeking to master administration and troubleshooting techniques within Office 365. Participants are expected to possess a minimum of three years of professional experience, ideally in system administration, network administration, or messaging environments.

At Course Completion

Upon successful completion of this course, students will be equipped to:

• Explain the various services offered by Office 365.
• Administer Office 365 utilizing the Microsoft 365 admin center, Office 365 services admin centers, and associated tools.
• Administer and resolve issues related to directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security measures within Office 365.

This 5-day instructor-led training (ILT) course is designed to meet the requirements of IT professionals involved in evaluating, planning, deploying, and operating Microsoft Office 365 services. It covers essential identities, dependencies, requirements, and supporting technologies. The curriculum emphasizes the skills needed to set up an Office 365 tenant, including federation with existing user identities, as well as the capabilities required to maintain an Office 365 tenant and its users.

This course targets IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants are expected to possess a broad understanding of various on-premises technologies, such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Upon completion of this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solution.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

This course is tailored for professionals aspiring to the Microsoft 365 Administrator role who have completed at least one of the Microsoft 365 role-based administrator certification paths.

About This Course

This course delivers essential knowledge regarding the considerations and advantages of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific emphasis on Microsoft 365 cloud offerings. You will start by gaining an understanding of cloud fundamentals, including a broad overview of cloud computing and Microsoft cloud services in particular. You will be introduced to Microsoft Azure and explore the distinctions between Microsoft 365 and Office 365. The course then delves deeply into Microsoft 365, comparing Microsoft on-premises services with Microsoft 365 cloud services, reviewing enterprise mobility within Microsoft 365, and analysing how these services facilitate collaboration. Subsequently, the course examines how security, compliance, privacy, and trust are managed within Microsoft 365, concluding with a review of subscriptions, licenses, billing, and support options for Microsoft 365.

Audience Profile

This course is tailored for Business Decision Makers and IT Professionals who aim to deploy cloud services within their organisations or seek foundational knowledge on cloud basics. This includes understanding the considerations and benefits of adopting cloud services generally, and the Software as a Service (SaaS) cloud model specifically, with a primary focus on Microsoft 365 cloud service offerings.

At Course Completion

Upon completing this course, students will be able to:

• Differentiate between various cloud service models.
• Identify the key differences between Microsoft 365 subscriptions.
• Plan for migration to Microsoft 365 services.
• Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
• Identify how Microsoft 365 services support teamwork.
• Describe identities, including cloud, on-premises, and hybrid identity.
• Describe cloud device management and protection, including the use of Intune.
• Describe data protection, including the use of Azure Information Protection.
• Describe compliance in general and the compliance features in Microsoft 365.
• Describe Microsoft 365 subscriptions, licenses, billing, and support.