Course Outline
Introductions, Experience Sharing & Current Delivery Challenges
- Welcoming remarks and course scope
- Sharing experiences and reflecting on past work
- Existing project and delivery obstacles
- Evolution in government delivery methods
Digital Government & Public Service Transformation
- Government operations in the 21st Century
- Digital First—yet not exclusively Digital
- Public value contrasted with commercial value
- Key traits of effective digital government
- The impact of digital services on citizen outcomes
Agile Mindset, Principles & Lean Thinking
- Core agile values and principles
- Ongoing learning and enhancement
- Adapting to change
- "Being Agile" vs. "Doing Agile"
- Cultivating an agile culture
Understanding Complexity & Choosing the Right Delivery Approach
- Navigating complexity and uncertainty
- Waterfall project execution
- Agile delivery methods
- Flow-centric delivery
- Hybrid strategies
- The Cynefin Framework
- Selecting the most fitting delivery model
Delivering Value Through Products
- Projects vs. Products
- Outcomes vs. Outputs
- Value streams
- Product-oriented thinking
- Minimum Viable Product (MVP)
- Incremental and iterative rollout
- Ongoing value delivery
Agile Teams, Roles & Leadership
- Cross-functional groups
- Product Ownership
- Delivery Managers
- Duties of the Scrum Master
- Servant leadership
- Psychological safety
- Collaboration and team empowerment
Scrum Framework
- Scrum fundamentals
- Scrum roles
- Scrum artefacts
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Implementing Scrum in government settings
- Scrum simulation exercise
Lean Kanban & Flow-Based Delivery
- Kanban principles
- Kanban practical activity
- Restricting Work in Progress (WIP)
- Continuous delivery
- Cycle time
- Lead time
- Throughput
- Detecting and eliminating bottlenecks
Scaling Agile Across Government
- Synchronising multiple delivery teams
- Handling dependencies
- Portfolio alignment
- Agile governance
- Communities of Practice
- Survey of leading scaling frameworks
User-Centred Design & Requirements
- Grasping user requirements
- Discovery, Alpha, Beta, and Live stages
- User research simulation
- Story mapping
- User stories
- Acceptance criteria
- Definition of Ready
- Definition of Done
Planning, Prioritisation & Estimation
- Product Backlogs
- Prioritisation methods
- Planning Poker
- Relative estimation
- Velocity
- Forecasting
- Roadmapping
Measuring Delivery Success
- Agile metrics
- Burn-down charts
- Burn-up charts
- Cumulative Flow Diagrams
- Evaluating outcomes and public value
Governance in Agile Government
- Governance vs. Bureaucracy
- Assurance and accountability
- Risk management
- Financial governance
Government Digital Service (GDS) Standards
- Government Digital Strategy
- Government Digital Service (GDS)
- Digital Service Standard
- Service Manual
- Service Assessments
Building an Agile Project Management culture
- Evaluating organisational maturity
- Spotting quick wins
- Long-term transformation planning
- Leadership actions
- Team capability development
- Governance improvements
- Defining success measures
Requirements
This course is designed for both emerging and established Project Managers in the public sector who aim to deepen their understanding of agile project management.
Testimonials (3)
The training was very interactive which makes the learning experience better. I liked being able to practice the agile scenarios on the whiteboard in groups. I also liked how Craig mixed the groups up so you weren't always doing exercises with the same people.
Tracy
Course - Agile Project Management in the Public Sector
Scrum Refresher
Tyson Fazackerley
Course - Agile Project Management in the Public Sector
See above. I also found the activities really, really helpful to illustrate the theories and cement the concepts in my mind. Another thing that I really valued was the space he gave us to share our experiences with one another, to give real life examples to discuss and reinforce the learning he shared with us.
