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Course Outline
Topic 1
- Kicking Off
- Icebreaker Activity
- Review of Pre-Assignment
- Workshop Objectives
Topic 2
- Reasons to Delegate
- Benefits and Drawbacks
- Best Practices and Pitfalls in Delegation
- Self-Assessment
Topic 3
- Understanding Delegation
- Defining Delegation
- Levels of Delegation
- Guidelines for Success
- Lateral Delegation
Topic 4
- Review of Pre-Assignment
Topic 5
- Selecting the Right Candidate
- Delegation According to Skill Level
- Motivating Employees
- Managing Employee Workload
- Aligning Skills with Personnel
Topic 6
- Conducting the Delegation Meeting
- Clear Communication
- Context and Relevance
- Ensuring Comprehension
- Establishing Performance Standards
- Delegating Authority
- Providing Support
- Clarifying Expectations and Commitment
- Rewards and Recognition
Topic 7
- Practical Application
- Case Study
- Eight Steps of the Delegation Meeting
- Activity
Topic 8
- Issuing Instructions
- Three Types of Instructions
- Examples
- Preparing Instructions
Topic 9
- Monitoring Delegation
- Importance of Monitoring
- Benefits of Monitoring
- Methods for Monitoring
Topic 10
- Practicing Delegation
- Your Role in Delegation
- Employees' Role in Delegation
- When to Delegate
- Whom to Delegate To
- Delegating Authority
- Monitoring Progress
- Handling Disappointments
Topic 11
- Providing Feedback
- Components of Effective Feedback
- Factors that Make Feedback Effective
- Case Studies
Topic 12
- Developing Delegation Proficiency
- Traits of Effective Delegators
- Personal Action Plan
- Recommended Readings
7 Hours
Testimonials (1)
it was a very good training based on experience