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Course Outline

Topic 1

  • Kicking Off
  • Icebreaker Activity
  • Review of Pre-Assignment
  • Workshop Objectives

Topic 2

  • Reasons to Delegate
  • Benefits and Drawbacks
  • Best Practices and Pitfalls in Delegation
  • Self-Assessment

Topic 3

  • Understanding Delegation
  • Defining Delegation
  • Levels of Delegation
  • Guidelines for Success
  • Lateral Delegation

Topic 4

  • Review of Pre-Assignment

Topic 5

  • Selecting the Right Candidate
  • Delegation According to Skill Level
  • Motivating Employees
  • Managing Employee Workload
  • Aligning Skills with Personnel

Topic 6

  • Conducting the Delegation Meeting
  • Clear Communication
  • Context and Relevance
  • Ensuring Comprehension
  • Establishing Performance Standards
  • Delegating Authority
  • Providing Support
  • Clarifying Expectations and Commitment
  • Rewards and Recognition

Topic 7

  • Practical Application
  • Case Study
  • Eight Steps of the Delegation Meeting
  • Activity

Topic 8

  • Issuing Instructions
  • Three Types of Instructions
  • Examples
  • Preparing Instructions

Topic 9

  • Monitoring Delegation
  • Importance of Monitoring
  • Benefits of Monitoring
  • Methods for Monitoring

Topic 10

  • Practicing Delegation
  • Your Role in Delegation
  • Employees' Role in Delegation
  • When to Delegate
  • Whom to Delegate To
  • Delegating Authority
  • Monitoring Progress
  • Handling Disappointments

Topic 11

  • Providing Feedback
  • Components of Effective Feedback
  • Factors that Make Feedback Effective
  • Case Studies

Topic 12

  • Developing Delegation Proficiency
  • Traits of Effective Delegators
  • Personal Action Plan
  • Recommended Readings
 7 Hours

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