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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management.
- Designing scalable systems leveraging SharePoint and Teams.
- Effective use of metadata, versioning, and document libraries.
Construction and Integration of SharePoint Repositories
- Building interconnected SharePoint sites and document libraries.
- Utilizing metadata columns, content types, and lookup fields for organization.
- Establishing site hierarchies to enable cross-site navigation.
Designing Dynamic Dashboards using Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI.
- Creating real-time dashboards to track and monitor knowledge assets.
- Developing KPIs and visual reports to generate data-driven insights.
Customizing Workflows with Power Automate
- Automating approval, review, and publishing processes.
- Integrating Teams notifications and adaptive cards for engagement.
- Constructing multi-step flows for comprehensive document lifecycle management.
Building and Managing Collaborative Content Ecosystems
- Utilizing Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards for unified workflow.
- Implementing governance structures, roles, and permission models.
Maintenance and Optimization of Knowledge Systems
- Implementing data retention, archiving, and compliance policies.
- Conducting regular audits and updating metadata for accuracy.
- Enhancing system performance while minimizing content redundancy.
Best Practices for Microsoft 365 Knowledge Management
- Reviewing fundamental knowledge system design principles.
- Ensuring consistency and high discoverability across all content.
- Driving user adoption and engagement through intuitive user experience design.
Requirements
- Advanced proficiency in Microsoft 365 applications, specifically SharePoint, Teams, and OneNote.
- Prior experience in knowledge management practices or content strategy development.
Target Audience
- Knowledge managers responsible for building structured information repositories.
- Content strategists focused on developing interconnected knowledge systems.
- IT professionals tasked with managing organizational knowledge within the Microsoft 365 suite.
14 Hours
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
