Microsoft 365: Building Advanced Knowledge Management Systems Training Course

Course Overview

This three-day, instructor-led programme is designed for individuals aspiring to become database professionals or those whose current roles are increasingly involving database responsibilities. The course provides a comprehensive overview of essential database concepts, including various database types, relevant database languages, and fundamental design principles.

Target Audience

The primary participants for this course are professionals transitioning into database-related roles or those whose existing responsibilities have expanded to include database technologies.

Learning Outcomes

Upon successful completion of this course, learners will be equipped to:
• Explain core database concepts within the context of SQL Server 2016
• Identify and describe the database languages utilized in SQL Server 2016
• Outline data modelling methodologies
• Differentiate between normalization and denormalization techniques
• Detail relationship types and their implications in database design
• Assess the impact of database design choices on system performance
• Recognize commonly used database objects

About This Course

Over the course of five days, this programme equips you with the essential knowledge and skills required to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint setup. Additionally, the course offers guidelines, industry best practices, and key considerations to help you optimise your SharePoint deployment.

This is the first of two courses in a sequence designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

This course is aimed at experienced IT professionals keen on learning how to install, configure, deploy, and manage SharePoint 2016 installations in either data centre or cloud environments.

Typical students possess over one year of hands-on experience* with planning and maintaining SharePoint, alongside two years of experience with core technologies that SharePoint relies on. These include Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has practical knowledge of, and preferably hands-on experience with, SharePoint Online.
• Is broadly familiar with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should stem from a solutions-based role where the candidate has worked on multiple solutions within the SharePoint space, encompassing document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

Notion serves as a versatile workspace that facilitates integrations and automation, enabling the seamless connection of pages, databases, and external applications to streamline operational workflows and data movement.

This instructor-led live training, available online or onsite, is designed for advanced automation specialists looking to integrate Notion with other software solutions and develop robust automated processes.

Upon completing this training, participants will be able to:

• Design comprehensive integration workflows that link Notion databases with external systems and services.
• Execute automation strategies using Zapier, native Notion integrations, webhooks, and the Notion API.
• Create resilient workflows incorporating error handling, retry mechanisms, and data validation.
• Set up governance frameworks, access controls, and monitoring protocols for production-grade automations.

Course Format

• Interactive lectures and group discussions.
• Practical labs focused on building real-world integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Customization Options

• Custom connectors, enterprise application scenarios, or workspace assessments can be tailored upon request.

Notion serves as a versatile workspace platform for constructing relational databases, various views, and dashboards to monitor projects, objectives, and analytics.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals looking to design and maintain custom dashboards and relational databases in Notion without writing code.

Upon completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion serves as a versatile workspace platform, empowering users to construct structured personal wikis, manage extensive knowledge repositories, and organize information with efficiency.

This instructor-led, live training (available online or onsite) targets beginner to intermediate participants who aim to design organized, searchable, and scalable personal knowledge bases using Notion.

Upon completing this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

This instructor-led, live training in Kenya (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion serves as a versatile workspace solution designed to help teams build content calendars, streamline writing processes, coordinate publication tasks, and keep digital assets well-organized.

This instructor-led live training, available both online and onsite, is tailored for intermediate-level content professionals looking to plan, monitor, and manage digital publishing workflows using Notion.

After completing this training, participants will be able to:

• Develop structured content calendars featuring various views, filters, and tracking metrics.
• Construct relational databases to handle briefs, drafts, approval stages, and publishing steps.
• Optimize writing and review processes through the use of templates, comments, and interconnected databases.
• Organize digital resources and ensure consistent publishing pipelines across different teams.

Course Format

• Interactive lectures and group discussions.
• Practical exercises focused on content planning databases.
• Live laboratory sessions for building publishing pipelines within Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion serves as a versatile workspace that empowers educators to manage classes, organize notes, track assignments, and coordinate group projects within a centralized and collaborative environment.

This instructor-led, live training (available online or onsite) is designed for beginner-level education professionals who aim to organize academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Effectively track assignments, progress, and grading workflows.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Kenya (online or onsite) is designed for beginner-level professionals who want to learn the fundamental features of Notion to improve team productivity and organization.

By the end of this training, participants will be able to:

• Navigate Notion’s workspace structure and interface with confidence.
• Create and organize team tasks, notes, and documents.
• Use templates, databases, and custom views to manage projects effectively.
• Collaborate seamlessly through shared workspaces and real-time editing.
• Implement productivity strategies to optimize workflows within Notion.

This instructor-led, live training in Kenya (online or onsite) targets intermediate-level professionals seeking to develop practical skills in leveraging Notion’s collaboration and project management features. The course aims to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

Upon completion of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Kenya (online or onsite) is designed for advanced professionals who wish to leverage Tana’s AI capabilities and automation to enhance workflows and optimize team collaboration.

Upon completing this training, participants will be able to:

• Apply Tana’s AI-powered features to automate workflows.
• Configure and tailor advanced automations within Tana.
• Incorporate AI-driven knowledge management into team collaboration processes.
• Improve data retrieval, task execution, and decision-making using AI tools.

This instructor-led, live training in Kenya (online or onsite) targets intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Kenya (online or on-site) is designed for beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform designed to help professionals structure information, link ideas, and manage complex research or writing projects with precision.

This instructor-led live training (available online or onsite) targets intermediate-level professionals seeking to organise research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organise information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.

Spanning five days, this instructor-led programme is tailored for IT professionals who possess prior experience with Windows Server. It targets those tasked with managing identity, networking, storage, and compute resources using Windows Server 2019, aiming to provide a comprehensive understanding of the scenarios, requirements, and options relevant to this platform. The course equips IT staff with the fundamental administration skills necessary to deploy and support Windows Server 2019 across a wide range of organizational environments.