Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This course provides learners with the essential skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will master the following areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Understanding the fundamental elements of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts and Profiles. This includes the process of authoring Management Packs.

• Configuring fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, which involves synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to facilitate the visualization of critical performance and availability metrics.

• Customizing the Operations Manager Console to address the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components and extending monitoring capabilities to encompass key business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacenter environments. The secondary audience comprises cloud and datacenter administrators who are already familiar with Operations Manager and wish to enhance their skills by learning the new features introduced in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be capable of:

• Planning the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customizing the Operations Console with User Roles.
• Performing various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implementing key Management Pack concepts and elements, including Management Pack Templates.
• Configuring Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configuring the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configuring Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configuring dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describing how to utilize new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configuring integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshooting an Operations Manager Management Group.
• Performing disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course in Kenya, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

Notion serves as a versatile workspace that facilitates integrations and automation, enabling the seamless connection of pages, databases, and external applications to streamline operational workflows and data movement.

This instructor-led live training, available online or onsite, is designed for advanced automation specialists looking to integrate Notion with other software solutions and develop robust automated processes.

Upon completing this training, participants will be able to:

• Design comprehensive integration workflows that link Notion databases with external systems and services.
• Execute automation strategies using Zapier, native Notion integrations, webhooks, and the Notion API.
• Create resilient workflows incorporating error handling, retry mechanisms, and data validation.
• Set up governance frameworks, access controls, and monitoring protocols for production-grade automations.

Course Format

• Interactive lectures and group discussions.
• Practical labs focused on building real-world integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Customization Options

• Custom connectors, enterprise application scenarios, or workspace assessments can be tailored upon request.

Notion serves as a versatile workspace platform for constructing relational databases, various views, and dashboards to monitor projects, objectives, and analytics.

This instructor-led, live training (available online or onsite) is tailored for intermediate-level professionals looking to design and maintain custom dashboards and relational databases in Notion without writing code.

Upon completing this training, participants will be able to:

• Design relational databases and link records to model real-world workflows.
• Create interactive dashboards using multiple views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Implement best practices for access, templates, and maintainable database structures.

Format of the Course

• Interactive lecture and live demonstrations.
• Hands-on exercises building databases and dashboards.
• Guided labs using sample data and real-world scenarios.

Course Customization Options

• Custom examples, industry-specific templates, or workspace reviews are available on request.

Notion serves as a versatile workspace platform, empowering users to construct structured personal wikis, manage extensive knowledge repositories, and organize information with efficiency.

This instructor-led, live training (available online or onsite) targets beginner to intermediate participants who aim to design organized, searchable, and scalable personal knowledge bases using Notion.

Upon completing this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

This instructor-led, live training in Kenya (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion serves as a versatile workspace solution designed to help teams build content calendars, streamline writing processes, coordinate publication tasks, and keep digital assets well-organized.

This instructor-led live training, available both online and onsite, is tailored for intermediate-level content professionals looking to plan, monitor, and manage digital publishing workflows using Notion.

After completing this training, participants will be able to:

• Develop structured content calendars featuring various views, filters, and tracking metrics.
• Construct relational databases to handle briefs, drafts, approval stages, and publishing steps.
• Optimize writing and review processes through the use of templates, comments, and interconnected databases.
• Organize digital resources and ensure consistent publishing pipelines across different teams.

Course Format

• Interactive lectures and group discussions.
• Practical exercises focused on content planning databases.
• Live laboratory sessions for building publishing pipelines within Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion serves as a versatile workspace that empowers educators to manage classes, organize notes, track assignments, and coordinate group projects within a centralized and collaborative environment.

This instructor-led, live training (available online or onsite) is designed for beginner-level education professionals who aim to organize academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organize lecture notes, readings, and resources using databases and linked views.
• Effectively track assignments, progress, and grading workflows.
• Collaborate on group projects and shared academic workspaces.

Format of the Course

• Interactive lecture and discussion.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Kenya (online or onsite) is designed for beginner-level professionals who want to learn the fundamental features of Notion to improve team productivity and organization.

By the end of this training, participants will be able to:

• Navigate Notion’s workspace structure and interface with confidence.
• Create and organize team tasks, notes, and documents.
• Use templates, databases, and custom views to manage projects effectively.
• Collaborate seamlessly through shared workspaces and real-time editing.
• Implement productivity strategies to optimize workflows within Notion.

This instructor-led, live training in Kenya (online or onsite) targets intermediate-level professionals seeking to develop practical skills in leveraging Notion’s collaboration and project management features. The course aims to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

Upon completion of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Kenya (online or onsite) is designed for advanced professionals who wish to leverage Tana’s AI capabilities and automation to enhance workflows and optimize team collaboration.

Upon completing this training, participants will be able to:

• Apply Tana’s AI-powered features to automate workflows.
• Configure and tailor advanced automations within Tana.
• Incorporate AI-driven knowledge management into team collaboration processes.
• Improve data retrieval, task execution, and decision-making using AI tools.

This instructor-led, live training in Kenya (online or onsite) targets intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Kenya (online or on-site) is designed for beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform designed to help professionals structure information, link ideas, and manage complex research or writing projects with precision.

This instructor-led live training (available online or onsite) targets intermediate-level professionals seeking to organise research materials, streamline writing workflows, and manage interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Create structured research hubs and writing workspaces.
• Use Supertags, fields, and live searches to organise information effectively.
• Build workflows for research synthesis, drafts, and long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.