Get in Touch
 Duration 14 hours

Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Foundational principles of structured knowledge management
  • Designing scalable systems utilizing SharePoint and Teams
  • Utilizing metadata, versioning, and document libraries effectively

Constructing and Linking SharePoint Knowledge Repositories

  • Creating interconnected SharePoint sites and document libraries
  • Implementing metadata columns, content types, and lookup fields
  • Establishing site hierarchies and enabling cross-site navigation

Designing Dynamic Dashboards with Power BI

  • Integrating data from SharePoint and Microsoft Lists into Power BI
  • Building real-time dashboards to monitor knowledge assets
  • Defining KPIs and creating visual reports for data-driven insights

Tailoring Knowledge Workflows with Power Automate

  • Automating approval, review, and publishing cycles
  • Incorporating Teams notifications and adaptive cards
  • Constructing multi-step flows for effective document lifecycle management

Building and Managing Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Integrating SharePoint pages, Lists, and Planner boards
  • Defining governance structures, roles, and permissions

Maintaining and Optimizing Knowledge Systems

  • Enforcing data retention, archiving, and compliance policies
  • Conducting regular audits and updating metadata
  • Enhancing system performance and minimizing content redundancy

Best Practices for Knowledge Management in Microsoft 365

  • Reviewing core knowledge system design principles
  • Ensuring consistency and discoverability across all content
  • Promoting adoption and engagement through superior user experience design

Requirements

  • Strong proficiency with Microsoft 365 components, specifically SharePoint, Teams, and OneNote
  • Practical experience in knowledge management or content strategy development

Target Audience

  • Knowledge managers responsible for building structured information repositories
  • Content strategists designing interconnected knowledge systems
  • IT professionals overseeing organizational knowledge assets within Microsoft 365

Testimonials (1)

Related Categories