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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Foundational principles of structured knowledge management
- Designing scalable systems utilizing SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Linking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Establishing site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Integrating data from SharePoint and Microsoft Lists into Power BI
- Building real-time dashboards to monitor knowledge assets
- Defining KPIs and creating visual reports for data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for effective document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core knowledge system design principles
- Ensuring consistency and discoverability across all content
- Promoting adoption and engagement through superior user experience design
Requirements
- Strong proficiency with Microsoft 365 components, specifically SharePoint, Teams, and OneNote
- Practical experience in knowledge management or content strategy development
Target Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists designing interconnected knowledge systems
- IT professionals overseeing organizational knowledge assets within Microsoft 365
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.