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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams and its Architecture
- Essential Teams components and underlying services
- Teams architecture and system dependencies
- Role-based access control and administrative responsibilities
Module 2: Overseeing Teams Collaboration Experiences
- Establishing and managing Teams, channels, and chat interfaces
- Setting up meeting policies and enhancing user experience
- Managing apps, integrations, and lifecycle processes
Module 3: Implementing Teams Phone and Voice Solutions
- Foundations of Teams Phone and system architecture
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency calling services
Module 4: Governance, Security, and Compliance Frameworks
- Establishing Teams policies, governance structures, and lifecycle management
- Deploying security measures and compliance settings
- Conducting audits, reporting, and monitoring compliance status
Module 5: Monitoring and Resolving Teams Issues
- Tracking Teams service health and usage metrics
- Diagnosing and resolving issues with meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance enhancement
Module 6: Advanced Configuration and System Integration
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Overview of the MS-721 exam objectives
- Exam structure, format, and types of questions
- Practice questions and comprehensive review sessions
- Curated study resources, tips, and strategies for success
Summary and Recommended Next Steps
Requirements
- A solid grasp of Microsoft 365 services and administrative tasks
- Practical experience with the core features of Microsoft Teams
- Knowledge of fundamental networking and identity management concepts
Target Audience
- Microsoft Teams administrators
- Engineers specializing in collaboration systems
- IT professionals responsible for managing Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
