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Course Outline

Module 1: Introduction to Microsoft Teams Overview and Architecture

  • Core components and services of Teams
  • Teams architectural design and dependencies
  • Role-based access control and administration

Module 2: Administering Teams Collaboration Experiences

  • Creation and management of Teams, channels, and chats
  • Setting up meeting policies and user experiences
  • Managing apps, integrations, and the application lifecycle

Module 3: Teams Phone and Voice Solutions

  • Foundational concepts and architecture of Teams Phone
  • Configuration of calling plans and direct routing
  • Administration of devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Establishing Teams policies, governance, and lifecycle controls
  • Deployment of security and compliance settings
  • Auditing processes, reporting, and compliance monitoring

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and usage metrics
  • Diagnosing issues related to meetings, voice, and collaboration
  • Leveraging reporting tools and analytics for performance optimization

Module 6: Advanced Configuration and Integration

  • Integration of Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployment scenarios
  • Automation strategies and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Understanding exam structure, format, and question types
  • Engagement with practice questions and review sessions
  • Utilizing study resources, tips, and strategies for success

Course Summary and Next Steps

Requirements

  • Solid understanding of Microsoft 365 services and administrative functions
  • Practical experience with core Microsoft Teams features
  • Knowledge of fundamental networking and identity concepts

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals responsible for managing Microsoft 365 communications
 35 Hours

Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

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