MSP® Foundation & Practitioner Training Course

This instructor-led, live training in Kenya (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

"AgilePM® Foundation" training is a comprehensive introductory course to the Agile Project Management 3.0 methodology, aimed at individuals interested in implementing Agile approaches in projects. The program covers key topics related to project management, including Agile philosophy, success factors, process design, team organization, and effective practices. Participants acquire the knowledge and skills necessary for effectively applying Agile in practice.

The "AgilePM® Practitioner Training" enables the development of competencies in project management based on Agile Project Management version 2.0 methodology. It is dedicated to Agile Project Managers and individuals interested in implementing the Agile approach. The course covers topics such as organizing Agile teams, project lifecycle, effective product delivery, estimation in projects, risk and DSDM configuration management. Participants prepare for certification through a practical exam, obtaining the international AgilePM® Practitioner certificate.

CAPM® refers to the Certified Associate in Project Management.

PMI’s Certified Associate in Project Management (CAPM)® serves as a valuable entry-level certification for those working in project management. Tailored for individuals with little to no prior project experience, the CAPM® demonstrates your grasp of the fundamental knowledge, terminology, and processes associated with effective project management.

Whether you are just starting your journey in project management or are already acting as a subject matter expert on project teams, obtaining the CAPM can propel your career forward or help you reach new professional heights.

The PMP® / CAPM® certification is awarded by the Project Management Institute (PMI®), which stands as the world’s foremost association for Project Management Professionals.

BENEFITS OF BEING A CAPM

• Recognized Expertise: The PMP® / CAPM® certification is a globally respected credential provided by PMI, the leading association for Project Management Professionals. With a 12% annual increase in the number of PMP® / CAPM®  certifications awarded, it has become the de-facto industry standard for Project Managers.
• Better Job Opportunities: The PMP® / CAPM® certification validates your expertise in Project Management. It signals to your current and prospective employers that you possess a solid foundation of project management knowledge that can be immediately applied in the workplace.
• Prestigious Membership: By attaining the PMP® / CAPM®  certification, you join one of the most prestigious professional communities. Your name will be included in the largest and most esteemed group of certified Associate in Project Management Professionals.
• Increase Salary: It has been observed that Project Managers holding the PMP® / CAPM® certification typically earn higher salaries compared to their non-certified peers.
• Global recognition: The PMP® / CAPM® certification is endorsed by leading companies. In fact, many encourage their Project Managers to obtain the PMP® / CAPM® certification.

For further information regarding the benefits of the PMP® / CAPM® certification, we invite you to visit www.pmi.org

ABOUT PMI

The Project Management Institute PMI® is the world’s leading not-for-profit professional association for project management. PMI® supports over half a million members across 170 countries worldwide.

PMI® members comprise individuals who practice and study project management across a wide variety of industry sectors.

PMI® has established itself and continues to lead as the premier professional association in project management. More details can be found here: www.pmi.org

This course offers guidance on the responsibilities of a Process Owner, enabling them to articulate their activities as part of a cohesive process. It provides the necessary education to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Participants learn to apply Scrum practices to Process Owner duties and utilise Agile and Lean principles to implement 'just enough' process frameworks, ensuring that process performance remains continuously aligned with overarching business objectives.

Discover how to leverage Agile Service Management to increase the customer value your processes create and to compete effectively in a fast-paced, disruptive world. A Certified Agile Service Manager serves as the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking throughout the entire IT organization, forming the foundation of a DevOps culture.

This instructor-led live training in Kenya (offered online or onsite) is designed for intermediate-level professionals who aim to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

By the conclusion of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and relevant use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led, live training in Kenya (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will gain expertise in advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, applying security schemes, managing permissions, and troubleshooting. Additionally, participants will learn to install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and handle service requests collaboratively.

Upon completion of this training, participants will be able to:

• Develop a comprehensive understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notification settings.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and tailor the JIRA Service Desk.

This instructor-led, live training in Kenya introduces the advanced capabilities of JIRA, including the creation and management of various JIRA project types, utilizing JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

Upon completion of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Kenya introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in Kenya (online or onsite) is designed for intermediate-level business analysts who wish to learn business analysis tools and techniques and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This training is designed to prepare participants for the PMP® (Project Management Professional®) exam. Upon completion, each participant receives a certificate for the PMP-Prep training (35 hours).

Target Audience:

• Experienced project managers looking to enhance their qualifications and obtain international recognition through the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and project team members who wish to expand their knowledge and project management skills.
• Middle and senior managers aiming to strengthen their competencies in management and project supervision.
• Individuals with project management experience who want to further develop their skills.

Training Objectives:

• To provide comprehensive preparation for obtaining the Project Management Professional (PMP®) certificate by systematizing existing knowledge and familiarizing participants with the specificities of the PMP® exam.
• To fulfill the formal admission requirement for the PMP® exam, specifically the completion of 35 contact hours.
• To introduce participants to project management practices, techniques, and tools.

Training Format:

• Presentations on project management topics.
• Questions and quizzes related to PMP® exam subjects.
• Analysis of PMP® certification-style questions.

This instructor-led, live training in Kenya (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This course is designed to equip participants with the skills to plan, manage, and control project risks. Upon completion, participants will gain the expertise needed to develop comprehensive project risk management plans, identify potential risks, analyze these risks, and formulate effective response strategies. The curriculum also covers qualitative and quantitative risk analysis using practical techniques, along with the essential tools and methods required to successfully pass the PMI-RMP® (Risk Management Professional) certification exam.

This course is tailored for organizations aiming to streamline their operations by seamlessly linking various digital platforms used in day-to-day activities, such as Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Through this instructor-led, live training (available online or on-site), participants will learn how to connect and automate workflows, thereby enhancing project and financial oversight while centralizing information to support better decision-making.

Upon completing this training, participants will be equipped to:

• Link and automate workflows between Trello, QuickBooks, and Google Workspace.
• Incorporate WhatsApp API communication into operational processes.
• Construct multi-platform automation systems aimed at boosting efficiency and control.
• Establish security and monitoring protocols for active integrations.
• Document and maintain automated processes effectively.

Course Format

• Conceptual explanations accompanied by guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice utilizing company-specific data and tools.

Course Customization Options

• Tailoring content to the company’s specific platforms and processes.
• Including additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.