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Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing programmes from projects and understanding the value of programme management.
  • Exploring MSP principles and the concept of transformational flow.
  • Overview of the programme lifecycle: identifying, defining, and managing benefits.

Programme Governance and Organisation

  • Defining programme structure, roles, and responsibilities (including SRO, Programme Manager, and Board).
  • Establishing and operating a Programme Management Office (PgMO).
  • Clarifying decision-making processes, reporting lines, and escalation paths.

Vision, Blueprint, and Benefits Management

  • Defining the strategic vision and desired outcomes.
  • Designing the programme blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Approach

  • Developing a comprehensive programme plan and delivery roadmap.
  • Integrating workstreams and projects, managing dependencies and sequencing.
  • Addressing scheduling, resource planning, and capacity requirements.

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and formulating engagement strategies.
  • Planning communications and fostering change readiness.
  • Managing resistance and strengthening sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, internal/external assurance, and preparing for audits.
  • Developing contingency plans and providing decision support.

Financials, Benefits Realisation, and Value Management

  • Developing the business case and establishing financial governance.
  • Tracking benefits, measuring outcomes, and calculating ROI.
  • Implementing cost control, forecasting, and rebaselining practices.

Quality, Configuration, and Change Control

  • Applying quality management approaches to programmes.
  • Managing configuration and change control across projects.
  • Utilising standards, templates, and knowledge management to ensure repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and documentation.
  • Embedding outcomes into ongoing business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map.
  • Group presentations with peer and instructor feedback.
  • Creating an action plan to apply MSP practices within participants’ organisations.

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals.
  • Practical experience working in or supporting project or programme environments.
  • Familiarity with organisational change concepts.

Target Audience

  • Programme managers and those aspiring to enter programme management.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Programme office staff, change managers, and delivery leads.
 21 Hours

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