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Course Outline

Introduction to Generative AI and Prompt Engineering

  • Understanding generative AI and its distinctions from traditional automation
  • The impact of prompt engineering on the quality of AI output
  • An overview of the current landscape of text, image, audio, and video tools
  • Identifying where prompt engineering delivers tangible business value

Foundations of AI Models for Text and Image Generation

  • Explaining how large language models and diffusion models function in accessible terms
  • Distinguishing between training data, fine-tuning, and prompting
  • Assessing the strengths and limitations of pre-trained models
  • Understanding why model architecture influences prompt structure

Comparing Leading AI Assistants

  • Microsoft Copilot, highlighting its strengths in Microsoft 365 integration across Word, Excel, Outlook, and Teams, enterprise data grounding, while noting weaknesses in creative range and reasoning depth relative to competitors
  • Google Gemini, focusing on native multimodality, Workspace integration, and real-time search grounding, with noted weaknesses in consistency, regional availability, and handling complex instructions
  • ChatGPT, emphasizing its mature ecosystem, custom GPTs, DALL-E image generation, and voice mode, while acknowledging challenges with factual reliability without grounding and stricter usage limits on premium features
  • Claude, noted for its ability to handle long contexts, nuanced reasoning, and clear-headed analysis in longer-form writing, despite limitations in tool ecosystem breadth and image generation
  • Selecting the appropriate tool based on specific tasks, audience needs, or compliance requirements
  • A side-by-side demonstration of identical prompts across all four assistants

Principles of Effective Prompt Design

  • Emphasizing clarity, specificity, and context as the core pillars of effective prompting
  • Structuring instructions, tone, format, and constraints effectively
  • Recognizing common errors made by beginners
  • Refining prompts iteratively from weak to high-performing versions

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Differentiating between these three approaches and determining when to apply each
  • Interpreting model behaviour and adjusting examples accordingly
  • Guiding a model to perform a new task using a few well-selected samples
  • Practical exercises utilizing ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Using conditional and context-aware prompts to achieve nuanced outputs
  • Applying style transfer, persona prompting, and creative direction strategies
  • Implementing chain-of-thought and step-by-step reasoning prompts
  • Mitigating hallucinations, ambiguity, and bias in AI responses

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and differentiating it from full model training
  • Adapting models to niche tasks using example-driven prompts
  • Determining when prompt engineering is sufficient versus when fine-tuning is a better investment
  • Evaluating output quality and refining results iteratively

Hyper-Realistic Text Generation

  • Generating text with precise control over tone, voice, and length
  • Producing long-form content, including summaries, reports, and structured documents
  • Maintaining coherence throughout multi-step generation processes
  • Combining prompt patterns to achieve repeatable, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • Exploring customer support and chatbot use cases
  • Designing reusable prompt templates for teams without the need for retraining
  • Implementing quality control, escalation logic, and human-in-the-loop checkpoints

Image Generation and Manipulation

  • Comparing the capabilities of DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Crafting prompts to control style, composition, lighting, and subject matter
  • Utilizing negative prompts, weighting, and iterative refinement techniques
  • Performing image-to-image transformation and editing via prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts
  • Understanding voice cloning and synthesis at a conceptual level
  • Applying use cases in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • Reviewing current text-to-video tools and their realistic deliverables
  • Scripting and storyboarding through sequential prompts
  • Synthesizing AI-generated text, images, audio, and video into unified assets
  • Editing and refining AI-created video outputs

Multimodal AI and Integrated Workflows

  • Understanding how multimodal models integrate reasoning across text, image, audio, and video
  • Building end-to-end content pipelines without coding
  • Analyzing real-world case studies from marketing, design, training, and advertising

Ethics, Responsible Use, and Future Trends

  • Addressing bias, copyright, attribution, and content moderation issues
  • Considering privacy and data protection when using generative platforms
  • Maintaining disclosure, transparency, and trust with end customers
  • Monitoring emerging tools, models, and trends over the next 12 months

Requirements

Intended Audience

Professionals in marketing, communications, and creative fields seeking to explore AI-assisted content production. Business operations and customer-facing teams aiming to automate repetitive interactions via prompt-driven tools. Beginners with no prior experience in AI or programming who are looking for a structured, tool-centric entry point into generative AI.

 21 Hours

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