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Duration 7 hours
Course Outline
Understanding Ourselves and Others
- Recognizing that inviting others to a meeting imposes our specific priorities upon them
- Exploring the factors that influence our behavior
- Assessing our awareness of how our conduct impacts others: do they consistently respond as we expect or as required? If not, what are the underlying reasons…?
The Process for Managing Meetings
- Evaluating the necessity of a meeting, identifying alternatives, and determining if any are preferable
- The process for calling, managing and preparing for meetings:
- Developing a meaningful agenda that covers the meeting objectives, the subject(s) to be covered and suggested timings
- Inviting only the right people – and nobody else
- Managing the meeting: allowing only relevant contributions (but being careful to differentiate between relevant and irrelevant); keeping to the agenda; keeping to time
- Creating outputs: not necessarily detailed minutes but, at least, actions points
- Arranging follow-up meeting(s)
Attending Meetings
- Questioning the need to attend all meetings to which I am invited
- Determining the criteria for deciding whether (or not) to attend meetings
- Identifying valid justifications for declining to attend
- Understanding what else am I allowed to do during a meeting related to attendees, subject matter being discussed and timings?
Other Personal Efficiency and Time Management Issues
- Setting Objectives – personal and professional – and keeping to them
- Work Prioritisation
- Determining what needs to be done
- Learning how to prioritise these activities
- Employee-Imposed Time: are my staff and colleagues working for me or am I working for them…?
- Time Bandits: identifying what else steals time away from me and what can I do about it?
- E-mails
- Telephone calls
- Unplanned interruptions
- Displacement activities: procrastination…
- Other things…
- Effective Delegation
- Assertiveness: seeking a compromise; learning to say “no” effectively
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.