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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Definition of UAT and its importance

  • The position of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (descriptions, common challenges, and checklists)

  • Test data (types and preparation methods)

  • Test scenarios (types and structural elements)

  • Defects (definitions, reporting processes, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Understanding the steps involved in preparing for UAT

Content:

  • Defining the UAT scope and testing goals

  • Identifying key stakeholders and their roles

  • Setting up the test environment and preparing test data

  • Establishing entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Comprehending the testing workflow

  • Collaborating effectively with development teams

Content:

  • The process of test execution

  • Documenting test results and identifying defects

  • Communication strategies and collaboration techniques

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Compiling the final report

Content:

  • Criteria for completion

  • Generating reports and summaries

  • The sign-off and handover procedures

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of commonly used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Examples of templates for test cases, defects, and reports

  • Practical exercise: executing a UAT cycle using the presented tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Managing unclear requirements

  • Ensuring adequate test coverage

Content:

  • Common challenges (communication issues, test environment problems)

  • Recommended best practices

  • Avoiding common UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing course material to reinforce knowledge

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet access

Participants will gain the most benefit from having a general grasp of the business processes, applications, or systems they interact with daily.

No programming, software development, or advanced technical background is required.

Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with business units.

 14 Hours

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