Online Human Factors Training in Kenya

Target Audience:

• All management roles.
• Accountable managers and holders of safety or risk positions.
• Experienced managers seeking to enhance their risk and safety management competencies.

Course Overview:

This programme delves into the key factors influencing decision-making during high-pressure situations. Crises amplify stress levels like no other scenario, and this course is designed to equip civil servants with the necessary tools to analyse complex scenarios and make sound decisions amidst uncertainty.
Adopting a holistic approach to managing complex systems, the course addresses how the current global pandemic has accelerated strategic changes across various sectors. It utilises proven methodologies to help civil servants navigate pressure effectively. Additionally, we will explore strategies to mitigate emerging threats, whether physical or digital. The curriculum includes high-profile case studies from diverse industries, which are collectively analysed and discussed from multiple perspectives by the participants.
Assessment techniques will be examined and applied to real-world scenarios. Delegates will evaluate crises and determine the optimal course of action given the constraints of limited information. This training empowers delegates with the confidence to engage directly with risk-based decisions within complex operating environments.
The course aligns with the Better Business Case methodology, the UK government’s best practice framework for helping civil servants develop spending proposals and make effective business decisions.

Upon completion of this training, participants will be able to:

• Understand the nature of complex systems and how to operate effectively within them.
• Identify strategies to mitigate the impact of new technologies on risk management plans.
• Strengthen the resilience of their risk management systems.

Course Format:

• Facilitated discussions and group interaction.
• Scenario-based presentations, briefings, and case study analysis.
• Breakout scenario workshops and group presentations.