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Course Outline

1. Introduction to Facilitation: The Value of Brainstorming
2. Defining Customers/Users via Personalization Techniques
3. Defining the Problem/Challenge: Understanding the Client's Situation
4. Identifying Business Value in the Project: Requirements and Acceptance Criteria
– Creating User Story Maps using brainstorming techniques

  • Identification, definition, decomposition, and prioritization of requirements: tools and techniques, e.g., Richard Lawrence’s Elephant Carpaccio exercise.
  • Workshop:
    - Defining requirements: identifying requirements using the user story formula.
    - Measurability of requirements and effectiveness assessment: defining acceptance criteria for a user story.
    - Prioritizing requirements based on the project client's needs.
    - Communicating requirements: ensuring mutual understanding and translating customer needs into transparent user stories.

5. Summary: Retrospective using the "Start, Stop, Continue" method

Requirements

  • Experience in designing and/or developing software solutions for customers.

Audience

  • Developers
  • IT Department Managers
  • Project Managers (PMs)
  • Product Owners
  • Marketing Department Staff
 7 Hours

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