Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Design Thinking
- Overview of the Design Thinking methodology
- Key stages: Empathize, Define, Ideate, Prototype, and Test
- Understanding its relevance to administrative and operational challenges
Fundamentals of Gamification
- Introduction to gamification and its core principles
- Distinguishing gamification from game design: Key differences
- Exploring tools and techniques for gamifying problem-solving
Empathy and Problem Definition
- Identifying stakeholder needs and pain points
- Using gamified exercises to gather insights
- Formulating clear and actionable problem statements
Idea Generation and Gamification
- Brainstorming techniques for innovative solutions
- Using gamification to unlock creativity
- Collaborative ideation through team challenges
Prototyping and Testing
- Building low-fidelity prototypes for workplace challenges
- Gamified testing scenarios to evaluate solutions
- Iterative refinement based on feedback
Implementation Strategies
- Planning and executing solutions in real-world contexts
- Overcoming resistance to change through engagement
- Measuring the impact of implemented solutions
Gamification Showcase
- Presenting solutions through gamified storytelling
- Peer feedback and collaborative improvement
- Best practices for sustaining a gamified approach
Summary and Next Steps
Requirements
- Basic understanding of workplace challenges and scenarios
- A receptive mindset towards collaborative problem-solving techniques
Target Audience
- Administrative personnel
- Operational staff
- Team leaders and managers
14 Hours
