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Course Outline

Foundations of Digital Intelligence

  • The role of digital intelligence within the public sector
  • Essential elements: tools, literacy, data, and ethics
  • Digital capability frameworks and maturity models

Public Sector Applications

  • Demonstrations of digital intelligence in policy formulation and service provision
  • Case studies spanning health, transportation, education, and finance
  • Key success factors and associated challenges

Tools for Data Access and Visualization

  • Utilizing dashboards to explore and present data effectively
  • Interacting with government open data portals
  • Standard data visualization platforms: Power BI, Tableau, and Excel

Transforming Data into Insight

  • Converting raw data into actionable decisions
  • Managing indicators, KPIs, and performance reporting
  • Identifying bias, gaps, and uncertainties within data

Effective Communication with Digital Intelligence

  • Narrative storytelling supported by evidence and data
  • Empowering senior decision-makers and stakeholders
  • Ethical application of visualizations and digital narratives

Strategic Planning for Digital Maturity

  • Evaluating your current digital capabilities
  • Establishing goals for data literacy and tool adoption
  • Fostering internal collaboration and upskilling strategies

Conclusion and Future Directions

Requirements

  • General knowledge of public sector information systems
  • Foundational understanding of digital tools and data management
  • Professional experience in roles involving program or policy analysis, reporting, or service delivery

Intended Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals utilizing data to guide decisions
 7 Hours

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