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Duration 7 hours
Course Outline
Introduction to the EU AI Act
- The purpose and scope of the regulation
- Key definitions relevant to end users
- High-level obligations for organizations and individuals
Understanding Article 4: Prohibited AI Practices
- The specific prohibitions in Article 4 and their rationale
- Practical examples of prohibited practices within workplace tools
- Techniques for spotting potential violations during everyday use
Your Role and Responsibilities
- Expected behaviors when utilizing AI systems
- The impact of individual actions on organizational compliance
- Basics of privacy and data handling for end users
Safe Utilization of AI Tools
- Practical guidance for interacting with chatbots, recommendation engines, and automated decision tools
- Understanding AI limitations and knowing when to seek human intervention
- Identifying, avoiding, and reporting biased or harmful outputs
Incident Reporting and Escalation
- Defining what constitutes an incident or a suspected prohibited practice
- A step-by-step workflow for reporting incidents
- Templates and types of evidence to collect
Record-Keeping and Simple Evidence Collection
- Minimal records that end users should maintain
- Procedures for completing basic logs and checklists
- Process for handing records over to auditors and compliance teams
Practical Scenarios and Exercises
- Interactive scenario: identifying a prohibited practice in a simulated system
- Exercise: submitting an incident report and gathering supporting evidence
- Group discussion: best approaches to handling ambiguous AI outputs
Assessments and Certification
- A brief knowledge check to verify understanding
- Practical task: completing a sample incident report
- A certificate of completion for attendees who meet the pass criteria
Summary and Next Steps
Requirements
- A foundational understanding of basic workplace technology.
- Familiarity with your organization’s IT and data usage policies.
- A readiness to engage in scenario-based learning activities.
Target Audience
- End users who regularly interact with AI systems.
- Operational staff tasked with following AI usage procedures.
- Non-technical stakeholders who need to identify prohibited AI practices.
