Agile Project Management with Kanban and Jira Training Course

Target Audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers.

Learning Objectives:

This training aims to equip participants with the knowledge and practical skills related to the workshop components of Kanban and Agile foundational principles.

This instructor-led, live training in Kenya (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will gain expertise in advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, applying security schemes, managing permissions, and troubleshooting. Additionally, participants will learn to install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and handle service requests collaboratively.

Upon completion of this training, participants will be able to:

• Develop a comprehensive understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notification settings.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and tailor the JIRA Service Desk.

Upon completion of the training, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led, live training in Kenya introduces the advanced capabilities of JIRA, including the creation and management of various JIRA project types, utilizing JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

Upon completion of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Kenya introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for Project Management, yet participants often place excessive emphasis on the tool itself rather than the underlying Agile methodology.

This instructor-led, live training introduces participants to the synergistic power of Jira and Confluence, demonstrating how these platforms work together to help teams successfully deliver products and projects. The session focuses on leveraging these tools to enhance efficiency in handling User Requirements, Testing, and Communication, all centralized within a single environment.

Key topics include JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, essential fields, custom fields, issue types, screens, and filtering techniques.

By the end of this training, participants will be able to:

• Create Scrum or Kanban projects
• Configure Jira to manage projects effectively
• Handle issues with greater efficiency
• Design necessary screens for specific issue types
• Construct workflows and boards, and understand their interactions
• Conduct basic and advanced searches and analyses
• Generate and review reports essential for team operations and management

This instructor-led live training in Kenya (online or on-site) is tailored for intermediate-level project managers who wish to effectively create, execute, and manage forms in Jira.

By the conclusion of this training, participants will be able to:

• Comprehend Jira’s core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data efficiently.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Kenya (available online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Kenya (online or onsite) is designed for beginner to intermediate professionals looking to enhance their Jira capabilities. The curriculum covers integrating and utilizing the Xray plugin, managing user roles and permissions, optimizing data imports, and executing effective storage management.

Upon completing this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an engaging two-day programme that blends instruction, collaborative dialogue, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organisations to effectively manage and enhance the delivery of products and services to customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for driving successful evolutionary change. It begins by acknowledging current practices and facilitates gradual improvement while respecting existing roles, responsibilities, and job titles, while also encouraging leadership at every level. This approach allows organisations to refine business processes incrementally, establish and utilise relevant metrics to track progress, and substantially lower the risks associated with complex change initiatives.

Upon completing this course, you will gain a solid understanding of Kanban principles and general practices, along with the skills necessary to apply Kanban confidently within your organisation.

Key Learning Outcomes
- Recognise internal and external sources of dissatisfaction
- Analyse the relationship between demand and capability
- Model the knowledge discovery process
- Design Kanban systems and their visual representations
- Identify and prioritise areas for improvement
- Select appropriate cadences for activities
- Identify classes of service

Target Audience
This course is ideal for anyone involved in product development or knowledge work. It caters to a wide range of professionals, including:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Personnel working in operations or support roles
Business analysts
Senior management
Anyone keen on implementing Agile methodologies in their organisation

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This intensive two-day program is tailored to assist teams within an Agile Release Train (ART) in functioning effectively within an Agile setting by utilizing frameworks like Scrum, Kanban, and Extreme Programming (XP). Participants will gain insights into operating as an Agile Team, managing backlogs, and successfully planning and delivering iterations. The curriculum places significant emphasis on comprehending the team’s function within the ART and fostering collaboration, planning, execution, and continuous improvement in synergy with other teams.

The training equips teams to actively engage in a Program Increment (PI), addressing both Team-level and Program-level events, with a specific focus on PI planning sessions. Upon completing the course, participants will be well-prepared to sit for the certification exam to achieve SAFe® Practitioner (SP) status.

Upon completion of the course, participants will be able to:

• Implement SAFe principles to scale Lean and Agile practices throughout the organization.
• Comprehend their team’s role within the Agile Release Train and its contribution to overarching goals.
• Identify other teams within the train, including their respective roles and interdependencies.
• Effectively plan and execute iterations.
• Showcase delivered value and drive continuous process improvement.
• Actively participate in and contribute to Program Increment planning.
• Collaborate and integrate work with other teams within the Agile Release Train.