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Course Outline

Gain knowledge and practical insights into key QA & testing topics, including:

  • The VOICE model for delivering business value through IT
  • IT delivery models, with a focus on DevOps
  • Cross-functional teams and continuous quality engineering
  • The whole-team approach and its relevance for developers and operations staff
  • QA & testing concepts such as:
    • Code reviews and pull requests
    • Continuous improvement and metrics
  • Continuous integration, test automation, and CI/CD pipelines
  • Total cost of quality
  • Indicators, reporting, and alerting mechanisms
  • Quality improvement measures
  • Personal, interpersonal, and team skills
  • Various testing types (performance, usability, security testing, and more)
  • Experience-based testing methods: exploratory testing and mob testing
  • Test design techniques: boundary value analysis, path coverage, condition-oriented testing, code coverage, and mutation testing.

The course allows participants to gain hands-on experience with these topics through brief introductions followed by practical exercises. There is also ample opportunity for participants to share their own experiences. Throughout the training, participants will practice exam-style questions to prepare for the certification.

On the last afternoon, participants take the "TMAP: Quality for Cross-Functional Teams" exam—a 1-hour test comprising 30 questions. The exam is conducted in collaboration with iSQI.

Requirements

Participants are expected to have a foundational understanding of information technology, experience working in teams, and familiarity with Agile working practices. No specific prior certifications are required.

 21 Hours

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