Online Microsoft Authorized Training in Kenya

Gain insights into Microsoft 365 Security Management, covering the management of security metrics, the activation of Azure AD Identity Protection, the configuration of Microsoft 365 security services, and the utilization of Microsoft 365 Threat Intelligence.

This course teaches you how to investigate, respond to, and hunt for threats using Microsoft Azure Sentinel, Azure Defender, and Microsoft 365 Defender. You will learn to mitigate cyber threats by configuring and using Azure Sentinel and utilising Kusto Query Language (KQL) for detection, analysis, and reporting. Designed for professionals in Security Operations roles, this course aids in preparation for the SC-200: Microsoft Security Operations Analyst exam.

Audience Profile

Microsoft Security Operations Analysts collaborate with organizational stakeholders to secure IT systems, aiming to reduce risk by rapidly remediating active attacks, advising on threat protection improvements, and referring policy violations to relevant stakeholders. Key responsibilities include threat management, monitoring, and response across various security solutions. This role primarily investigates, responds to, and hunts for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. As analysts rely on the operational output of these tools, they play a critical part in their configuration and deployment.

Job role: Security Engineer

Preparation for exam: SC-200

Features: none

Skills gained

• Explain how Microsoft Defender for Endpoint can remediate risks in your environment
• Create a Microsoft Defender for Endpoint environment
• Configure Attack Surface Reduction rules on Windows 10 devices
• Perform actions on a device using Microsoft Defender for Endpoint
• Investigate domains and IP addresses in Microsoft Defender for Endpoint
• Investigate user accounts in Microsoft Defender for Endpoint
• Configure alert settings in Microsoft Defender for Endpoint
• Explain how the threat landscape is evolving
• Conduct advanced hunting in Microsoft 365 Defender
• Manage incidents in Microsoft 365 Defender
• Explain how Microsoft Defender for Identity can remediate risks in your environment
• Investigate DLP alerts in Microsoft Cloud App Security
• Explain the types of actions you can take on an insider risk management case
• Configure auto-provisioning in Azure Defender
• Remediate alerts in Azure Defender
• Construct KQL statements
• Filter searches based on event time, severity, domain, and other relevant data using KQL
• Extract data from unstructured string fields using KQL
• Manage an Azure Sentinel workspace
• Use KQL to access the watchlist in Azure Sentinel
• Manage threat indicators in Azure Sentinel
• Explain the Common Event Format and Syslog connector differences in Azure Sentinel
• Connect Azure Windows Virtual Machines to Azure Sentinel
• Configure Log Analytics agent to collect Sysmon events
• Create new analytics rules and queries using the analytics rule wizard
• Create a playbook to automate an incident response
• Use queries to hunt for threats
• Observe threats over time with livestream

Spanning three days, this course equips participants with the skills to automate administrative tasks using Windows PowerShell 5.1. Learners will master essential scripting techniques, including the development of advanced functions, the creation of controller scripts, and effective error handling. Additionally, the curriculum covers working with Windows PowerShell Workflow, REST APIs, and data files in XML and JSON formats. Participants will also gain proficiency in utilizing modern administration tools like Desired State Configuration (DSC) and Just Enough Administration (JEA) to configure and secure servers effectively.

In this workshop, you will gain a better understanding of the steps involved in modernizing legacy on-premises applications and infrastructure by leveraging cloud services, while adding a mix of web and mobile services, all secured using Azure Active Directory.

Delivered by an instructor over the course of one day, this security workshop provides valuable insights into security practices that enhance an organization's security posture. The session explores the concept of Red Team and Blue Team security professionals. In this model, the Red Team, consisting of security experts, attacks parts or all of a company’s security infrastructure, while the Blue Team, the opposing group, defends against these attacks. Both teams collaborate to strengthen the company's defenses. As their shared goal is to help the business achieve a higher level of security, the industry refers to this combined function as the Purple Team.

This workshop is part of a broader series of Microsoft Security Workshops. Although completing other courses in the series is not a prerequisite for attending this workshop, it is highly recommended that you begin your journey with this specific session, Microsoft Security Workshop: Enterprise Security Fundamentals.

Designed as a one-day instructor-led course, this training is tailored for IT professionals and managers who work with or oversee teams using Active Directory. It also benefits IT staff involved with products that integrate with Active Directory, such as Exchange. Participants will explore the origins and rationale behind Microsoft's development of Active Directory, its core architecture, basic design principles, management techniques, security aspects, and the fundamentals of cloud integration with services like Azure.

This one-day instructor-led course is designed for IT professionals eager to broaden their knowledge base and technical expertise in Cloud computing and Microsoft Cloud products, including Azure, Office 365, OneDrive, and Intune. Participants will learn high-level terminology, structural concepts, security protocols, deployment and migration practices, as well as the general scope of Microsoft Cloud product offerings.

In this Introduction to Microsoft Project 2019: Getting Started class, students will spend time getting comfortable with the Project 2019 or Project 365 user interface, including project views and the ribbon. They will also learn to enter, organize, and link tasks, work with resources, create basic reports, and create projects independently. The course allows time to practice fundamental basic skills essential for efficient use of this program.

This course equips learners with the essential knowledge and skills required to administer and automate Windows server environments using PowerShell. Participants will develop the ability to identify and construct the necessary commands to execute specific tasks. Furthermore, students will learn to build scripts for advanced operations, such as automating routine activities and generating reports. The course provides prerequisite skills applicable to a wide array of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. Aligning with this objective, the course does not concentrate on a single product; however, Windows Server serves as the primary example platform for the techniques taught, as it is the common foundation for these products.

About This Course

This course concentrates on the structure of C# programs, language syntax, and implementation specifics within the .NET Framework 4.0. It outlines the new enhancements introduced in the C# 4.0 language, demonstrating their use through Visual Studio 2010.

Designed for lower-intermediate level programmers, this course provides the necessary knowledge and skills to develop applications for the Microsoft .NET Framework 4.0. It emphasises the structure of C# 4.0 programs, language syntax, and implementation details. Please note that this course is not aligned with any official examination.

Audience Profile

This training is intended for experienced developers who already possess programming knowledge in C, C++, Visual Basic, or Java, and who understand the core concepts of object-oriented programming.

It is not suitable for novice programmers; rather, it targets professional developers with at least 12 months of experience programming in an object-oriented environment.

At Course Completion

Upon finishing this course, students will be able to:

• Explain the purpose of the .NET Framework and understand how to utilise C# and Visual Studio 2010 to build .NET Framework applications.
• Understand the syntax of fundamental C# programming constructs.
• Create and invoke methods within a C# application.
• Catch, handle, and throw exceptions.
• Perform basic file I/O operations in a C# application.
• Create and utilise new types, including enumerations, classes, and structures, and comprehend the differences between reference types and value types.
• Control the visibility and lifetime of members within a type.
• Use inheritance to create new reference types.
• Manage the lifetime of objects and control resource usage.
• Define properties and indexers to encapsulate data, and define operators for this data.
• Decouple an operation from the method that implements it, and use these decoupled operations to handle asynchronous events.
• Use collections to aggregate data, and leverage Generics to implement type-safe collection classes, structures, interfaces, and methods.
• Implement custom collection classes that support enumeration.
• Query in-memory data by utilising LINQ.
• Integrate code written using dynamic languages such as Ruby and Python, or technologies like COM, into a C# application.

About This Course

This course provides learners with the essential skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will master the following areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Understanding the fundamental elements of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts and Profiles. This includes the process of authoring Management Packs.

• Configuring fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, which involves synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to facilitate the visualization of critical performance and availability metrics.

• Customizing the Operations Manager Console to address the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components and extending monitoring capabilities to encompass key business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacenter environments. The secondary audience comprises cloud and datacenter administrators who are already familiar with Operations Manager and wish to enhance their skills by learning the new features introduced in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be capable of:

• Planning the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customizing the Operations Console with User Roles.
• Performing various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implementing key Management Pack concepts and elements, including Management Pack Templates.
• Configuring Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configuring the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configuring Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configuring dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describing how to utilize new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configuring integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshooting an Operations Manager Management Group.
• Performing disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

Over the course of five days, this training provides participants with the essential knowledge needed to deploy and configure System Center 2016 Service Manager. Through practical, hands-on labs, learners will master the following key areas:

• The role of Service Manager within the System Center 2016 product suite.
• The specific business and technical objectives Service Manager is built to address.
• How Service Manager aligns with ITIL and MOF frameworks.
• Strategies for architecting and implementing a System Center 2016 Service Manager deployment.
• Procedures for upgrading an existing Service Manager 2012 R2 environment to System Center 2016.
• Methods for customizing System Center 2016 Service Manager to meet corporate standards.
• Configuration techniques for Incident and Problem Management.
• Setup procedures for Activity, Change, and Release Management.
• Steps to configure Service Requests.
• Implementation of Service Level Management.
• Customization options for the Self-Service Portal.
• Configuring Reporting and Analysis capabilities.
• Troubleshooting Service Manager and executing disaster recovery protocols.
• Creation of customized Service Manager forms.

Audience Profile

This programme is designed for cloud and datacenter administrators who are new to System Center 2016 Service Manager and need to deploy, configure, and operate it within their infrastructure. It is also suitable for Cloud and datacenter administrators already familiar with Service Manager who wish to upgrade their skills to incorporate the new features available in System Center 2016 Service Manager.

At Course Completion

Upon successfully completing this course, students will be equipped to:

• Describe the functionalities of Service Manager 2016.
• Execute upgrades to Service Manager 2016.
• Install Service Manager 2016.
• Explain usage cases for Service Manager.
• Configure base settings in Service Manager 2016.
• Set up Incident and Problem Management.
• Configure Activity, Change, and Release Management.
• Configure and manage Service Requests.
• Automate business processes using Service Manager and Orchestrator.
• Configure Service Level Management.
• Customize the Self-Service Portal.
• Utilize Reports and analyze data within Service Manager.
• Perform advanced troubleshooting and disaster recovery in Service Manager.
• Customize Service Manager Forms.

Over the course of five days, participants will acquire foundational programming skills using Microsoft Visual Studio 2013, alongside either Visual C# or Visual Basic. Designed for those with no prior coding background, this course lays the groundwork for advancing to intermediate programming training, such as 20483B: Programming in C#.

Key topics include essential programming principles like computer storage, data types, decision-making structures, and loop-based repetition. The curriculum also introduces object-oriented programming (OOP) concepts, covering classes, encapsulation, inheritance, and polymorphism. Additional areas of focus include exception handling, application security, performance optimization, and memory management.

At Course Completion

• Articulate core programming fundamentals, including computer storage and processing mechanisms.
• Explain computer number systems, such as binary.
• Create and utilize variables and constants within programs.
• Describe the creation and usage of functions in programming.
• Design and implement decision structures in computer programs.
• Implement repetition structures (loops) in applications.
• Explain pseudocode and its significance in the programming process.
• Describe fundamental computer data structures, including arrays, lists, stacks, and queues.
• Apply object-oriented programming concepts.
• Construct and use classes in computer programs.
• Implement encapsulation, inheritance, and polymorphism.
• Describe the Base Class Library (BCL) within the .NET Framework.
• Explain application security concepts.
• Implement basic Input/Output (I/O) operations in a program.
• Identify application errors and explain debugging and error-handling techniques.
• Identify performance considerations for applications.

About This Course

This instructor-led training course, spanning three days, is designed to meet the needs of IT professionals responsible for administering, configuring, and operating Office 365 services within hybrid environments, where some infrastructure remains on-premises. The curriculum also covers the management of identities, authentication mechanisms, and supporting technologies essential for Office 365. Participants will focus on acquiring the skills necessary to administer and troubleshoot an Office 365 tenant, along with key services such as Exchange Online, SharePoint Online, and Skype for Business. Additionally, the course addresses services like Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all viewed through the lens of hybrid deployment. Attendees will gain comprehensive knowledge on leveraging Office 365 services for both cloud-based and on-premises resources.

At Course Completion

• Articulate the Office 365 administration tools and licensing options available.
• Deploy and configure directory synchronization within an Office 365 environment.
• Plan hybrid configurations involving Exchange Server and Exchange Online.
• Execute the deployment of an Exchange Server hybrid configuration.
• Describe and deploy Skype for Business and Teams within a hybrid deployment framework.
• Deploy SharePoint and OneDrive for Business in a hybrid setting.
• Explain and implement various authentication methods in a hybrid Office 365 deployment.

Course Overview

This three-day, instructor-led programme is designed for individuals aspiring to become database professionals or those whose current roles are increasingly involving database responsibilities. The course provides a comprehensive overview of essential database concepts, including various database types, relevant database languages, and fundamental design principles.

Target Audience

The primary participants for this course are professionals transitioning into database-related roles or those whose existing responsibilities have expanded to include database technologies.

Learning Outcomes

Upon successful completion of this course, learners will be equipped to:
• Explain core database concepts within the context of SQL Server 2016
• Identify and describe the database languages utilized in SQL Server 2016
• Outline data modelling methodologies
• Differentiate between normalization and denormalization techniques
• Detail relationship types and their implications in database design
• Assess the impact of database design choices on system performance
• Recognize commonly used database objects

About This Course

This three-day Instructor-Led Training (ILT) programme is designed to meet the needs of IT professionals involved in administering, configuring, troubleshooting, and managing Office 365 services. The curriculum covers essential topics such as identities, dependencies, prerequisites, and supporting technologies. Emphasis is placed on the skills required to manage and resolve issues within an Office 365 tenant, focusing on core services including Exchange Online, SharePoint Online, and Teams. The course also provides comprehensive coverage of security and compliance capabilities inherent to Office 365.

Audience Profile

This programme is intended for IT professionals and system administrators seeking to master administration and troubleshooting techniques within Office 365. Participants are expected to possess a minimum of three years of professional experience, ideally in system administration, network administration, or messaging environments.

At Course Completion

Upon successful completion of this course, students will be equipped to:

• Explain the various services offered by Office 365.
• Administer Office 365 utilizing the Microsoft 365 admin center, Office 365 services admin centers, and associated tools.
• Administer and resolve issues related to directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security measures within Office 365.

About This Course

Over the course of five days, this programme equips you with the essential knowledge and skills required to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint setup. Additionally, the course offers guidelines, industry best practices, and key considerations to help you optimise your SharePoint deployment.

This is the first of two courses in a sequence designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

This course is aimed at experienced IT professionals keen on learning how to install, configure, deploy, and manage SharePoint 2016 installations in either data centre or cloud environments.

Typical students possess over one year of hands-on experience* with planning and maintaining SharePoint, alongside two years of experience with core technologies that SharePoint relies on. These include Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has practical knowledge of, and preferably hands-on experience with, SharePoint Online.
• Is broadly familiar with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should stem from a solutions-based role where the candidate has worked on multiple solutions within the SharePoint space, encompassing document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This course equips experienced Exchange Server administrators with the expertise required to design and implement a robust Exchange Server messaging environment. It delves into the design and configuration of advanced deployment components, including site resiliency, advanced security measures, compliance, archiving, and discovery solutions. Additionally, it addresses coexistence with other Exchange organisations or Exchange Online, as well as migration strategies from earlier Exchange Server versions. The course offers guidelines, best practices, and key considerations to help optimise Exchange Server deployments.

Audience Profile

This course is tailored for IT professionals who are experienced messaging administrators, messaging architects, or consultants. It is designed for individuals in enterprise environments responsible for designing and deploying Exchange Server solutions, including those managing environments with previous versions of Exchange Server or Exchange Online. Participants are expected to have prior experience with Exchange Server 2019 or earlier versions of Exchange Server.

At Course Completion

Upon completing this course, students will be able to:

• Plan for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualization, mailbox databases, and public folders.
• Plan message transport in Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence among Exchange Server organisations.
• Plan and implement the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This course offers a foundational introduction to HTML5, CSS3, and JavaScript. It is designed to help students acquire essential programming skills in these technologies. Serving as a gateway to both Web application and Windows Store apps training paths, the course emphasizes applying HTML5, CSS3, and JavaScript to implement programming logic, define and utilize variables, execute looping and branching structures, develop user interfaces, capture and validate user input, store data, and build well-structured applications. The lab scenarios included are curated to support and demonstrate the architecture of various application contexts. They focus on the core principles and coding structures necessary to establish an HTML5 software application. This course utilizes Visual Studio 2017 operating on Windows 10.

Audience Profile

This course is tailored for professional developers with 6 to 12 months of programming experience who wish to develop applications using HTML5 with JavaScript and CSS3, specifically targeting either Windows Store apps for Windows 10 or web applications.

At Course Completion

Upon completing this course, students will be capable of:

• Explaining how to use Visual Studio 2017 to create and execute a Web application.
• Describing the new features of HTML5 and creating and styling HTML5 pages.
• Adding interactivity to HTML5 pages using JavaScript.
• Creating HTML5 forms with various input types and validating user input through HTML5 attributes and JavaScript code.
• Sending and receiving data to and from remote data sources using XMLHttpRequest objects and the Fetch API.
• Styling HTML5 pages using CSS3.
• Creating well-structured and easily maintainable JavaScript code.
• Writing modern JavaScript code and using Babel to ensure compatibility across all browsers.
• Utilizing common HTML5 APIs in interactive Web applications.
• Creating Web applications that support offline operations.
• Developing HTML5 Web pages that adapt to different devices and form factors.
• Adding advanced graphics to an HTML5 page using Canvas elements and Scalable Vector Graphics (SVG).
• Enhancing user experience by adding animations to an HTML5 page.
• Using Web Sockets to send and receive data between a Web application and a server.
• Improving the responsiveness of a Web application performing long-running operations by using Web Worker processes.
• Using WebPack to package web applications for production.

About This Course

This training programme equips developers with the programming skills necessary to build Windows applications using the Visual C# language. Over the course of five classroom days, students review the fundamentals of Visual C# program structure, language syntax, and implementation details, consolidating their knowledge by building an application that integrates several features of the .NET Framework 4.7.

Audience Profile

This course is designed for experienced developers who already possess programming experience in C, C++, JavaScript, Objective-C, Microsoft Visual Basic, or Java, and who understand object-oriented programming concepts.

This course is not intended for students new to programming; it is targeted at professional developers with at least one month of experience programming in an object-oriented environment.

At Course Completion

After completing this course, students will be able to:

• Describe the core syntax and features of Visual C#.
• Create methods, handle exceptions, and describe the monitoring requirements of large-scale applications.
• Implement the basic structure and essential elements of a typical desktop application.
• Create classes, define and implement interfaces, and create and use generic collections.
• Use inheritance to create a class hierarchy and to extend a .NET Framework class.
• Read and write data by using file input/output and streams, and serialize and deserialize data in different formats.
• Create and use an entity data model for accessing a database and use LINQ to query data.
• Access and query remote data by using the types in the System.Net namespace and WCF Data Services.
• Build a graphical user interface by using XAML.
• Improve the throughput and response time of applications by using tasks and asynchronous operations.
• Integrate unmanaged libraries and dynamic components into a Visual C# application.
• Examine the metadata of types by using reflection, create and use custom attributes, generate code at runtime, and manage assembly versions.
• Encrypt and decrypt data by using symmetric and asymmetric encryption.

About This Course

This course equips students with the skills needed to develop advanced ASP.NET MVC applications using .NET Framework tools and technologies. Emphasis is placed on coding practices that improve web application performance and scalability. Students will explore ASP.NET MVC, compare it with Web Forms to understand appropriate use cases, and prepare for exam 70-486.

Audience Profile

The course targets professional web developers who use Microsoft Visual Studio in individual or team settings, across small to large development environments. Ideal candidates aim to build advanced web applications, manage rendered HTML effectively, and create websites that clearly separate user interfaces, data access layers, and application logic.

At Course Completion

Upon finishing this course, students will be able to:

• Explain the Microsoft Web Technologies stack and select the most suitable technology for developing specific applications.
• Design web application architectures and implementations that satisfy functional and user interface requirements while addressing business models.
• Create MVC Models and write code that executes business logic within model methods, properties, and events.
• Add Controllers to manage user interactions, update models, and select or return Views in an MVC application.
• Develop Views that display and edit data, interacting effectively with Models and Controllers.
• Execute unit tests and utilize debugging tools within Visual Studio, and configure applications for troubleshooting.
• Build web applications using the ASP.NET routing engine to provide user-friendly URLs and a logical navigation structure.
• Implement a uniform look and feel, including corporate branding, across the entire MVC web application.
• Utilize partial page updates and caching to minimize network bandwidth usage and speed up responses to user requests.
• Write client-side JavaScript code leveraging the jQuery library to enhance the responsiveness of an MVC web application.
• Set up a comprehensive membership system within an MVC web application.
• Construct an MVC application that is resistant to malicious attacks and securely stores user and preference information.
• Explain how to develop a Microsoft Azure web service and invoke it from an MVC application.
• Define what a Web API is and explain the benefits of integrating a Web API into an application.
• Modify how an MVC application handles browser requests.
• Package and deploy an ASP.NET MVC web application from a development environment to a web server for staging or production.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

About This Course

This five-day programme outlines the use of Configuration Manager alongside its associated site systems to efficiently oversee network resources. Over the course of five days, participants will acquire practical management skills covering daily tasks such as handling applications, ensuring client health, conducting hardware and software inventory checks, deploying operating systems, and managing software updates via Configuration Manager. Additionally, you will learn to enhance System Center Endpoint Protection, handle compliance measures, and generate management queries and reports.

Audience Profile

This course is designed for seasoned information technology (IT) professionals, specifically those acting as Enterprise Desktop Administrators (EDAs). These administrators are responsible for deploying, managing, and maintaining personal computers, devices, and applications within medium-sized, large-scale, and enterprise-level organisations. A considerable segment of this audience currently employs, or plans to utilise, the most recent version of Configuration Manager to manage and deploy PCs, devices, and applications.

This course is also suitable for individuals aiming to sit for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

At Course Completion

Upon finishing this course, students will be capable of:

• Describing the features included in Configuration Manager and Intune, and explaining their application for managing PCs and mobile devices within an enterprise environment.
• Analying data through the use of queries and reports.
• Establishing a management infrastructure, which involves configuring boundaries, boundary groups, and resource discovery, while integrating mobile-device management with Microsoft Exchange Server.
• Deploying and managing the Configuration Manager client.
• Configuring, managing, and monitoring hardware and software inventory, and utilising Asset Intelligence and software metering.
• Identifying and setting up the most suitable method for distributing and managing content utilized for deployments.
• Distributing, deploying, and monitoring applications for managed users and systems.
• Maintaining software updates for PCs managed by Configuration Manager.
• Implementing Endpoint Protection for managed PCs.
• Managing configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
• Configuring an operating-system deployment strategy using Configuration Manager.
• Managing and maintaining a Configuration Manager site.

This five-day program provides a comprehensive guide on implementing and managing virtualization infrastructure within a software-defined data center using Microsoft System Center 2016 Virtual Machine Manager. Additionally, the course covers infrastructure monitoring via Microsoft System Center Operations Manager and protection strategies utilizing Microsoft System Center Data Protection Manager.

Upon Course Completion

• Articulate various virtualization options available.
• Install and administer Hyper-V on Windows Server 2016.
• Install and configure System Center 2016 Virtual Machine Manager.
• Oversee storage fabric operations and fabric updates.
• Configure and manage the Virtual Machine Manager library and its associated objects.
• Administer the networking fabric.
• Create and manage virtual machines through Virtual Machine Manager.
• Administer clouds within Virtual Machine Manager.
• Manage services hosted in Virtual Machine Manager.
• Monitor virtualization infrastructure using System Center Operations Manager.
• Implement and manage Microsoft Hyper-V Replica and Microsoft Azure Site Recovery.
• Safeguard the virtualization infrastructure using Data Protection Manager.

After completing this course in Kenya, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

About This Course

This three-day MTA Training course assists you in preparing for the Microsoft Technology Associate Exam 98-372. It is designed to deepen your understanding of key areas such as .NET Framework Concepts, Namespaces and Classes within the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management. The course material aligns with the content provided in the Microsoft Official Academic Course (MOAC) for this specific exam.

Audience Profile

The Microsoft Technology Associate (MTA) represents Microsoft’s latest suite of technology certification exams, validating the fundamental knowledge required to start a career using Microsoft technologies. This program offers a suitable entry point for a future career in technology, assuming some hands-on experience or training, but does not require prior on-the-job experience.

At Course Completion

Upon finishing this course, students will be able to:

• Grasp .NET Framework Concepts
• Comprehend Namespaces and Classes in the .NET Framework
• Understand .NET Code Compilation
• Understand I/O Classes in the .NET Framework
• Understand Security
• Understand .NET Languages
• Understand Memory Management

About This Course

This intensive three-day MTA Training course is designed to prepare you for the Microsoft Technology Associate Exam 98-373. It aims to deepen your understanding of key areas such as managing Physical Devices, utilizing Data with Mobile Services, employing a Mobile Application Development Environment, and developing Mobile Applications. The content delivered aligns with that of the Microsoft Official Academic Course (MOAC) for this specific exam.

Audience Profile

The Microsoft Technology Associate (MTA) represents Microsoft's latest suite of technology certification exams, validating the foundational knowledge required to launch a career utilizing Microsoft technologies. This program serves as an ideal entry point for those aspiring to build a future career in technology. It anticipates that participants may have some hands-on experience or prior training, but does not require previous on-the-job experience.

At Course Completion

Upon finishing this course, students will be able to:

• Work with Physical Devices
• Use Data with Mobile Services
• Use a Mobile Application Development Environment
• Develop Mobile Applications

About This Course

Designed as a five-day Training 2-Pack, this programme equips you to prepare for the Microsoft Technology Associate (MTA) Exams 98-361 and 98-365. It fosters a solid grasp of essential topics including Core Programming, Object-Oriented Programming, general Software Development principles, Web and Desktop Applications, Database concepts, and the Application Life Cycle. Additionally, it provides practical skills in building interfaces with HTML5, formatting them via CSS, and coding with JavaScript. The content aligns with that found in the Microsoft Official Academic Courses (MOAC) for these exams.

Audience Profile

The Microsoft Technology Associate (MTA) represents Microsoft’s latest suite of certification exams, designed to validate the foundational knowledge required to launch a career in technology. This programme serves as an ideal entry point for aspiring technologists, assuming some prior hands-on experience or training but not requiring existing job experience.

At Course Completion

Upon finishing this course, students will be capable of:

• Understanding Core Programming
• Understanding Object-Oriented Programming
• Understanding General Software Development
• Understanding Web Applications
• Understanding Desktop Applications
• Understanding Databases
• Managing the Application Life Cycle
• Building the User Interface by Using HTML5
• Formatting the User Interface by Using CSS
• Coding by Using JavaScript

This five-day Training 2-Pack course is designed to help you prepare for Microsoft Technology Associate Exams 98-361 and 98-372 while building a solid understanding of key topics including Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, Databases, .NET Framework Concepts, Namespaces and Classes in the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management. These courses utilise the same content as found in the Microsoft Official Academic Courses (MOAC) for these exams.

After completing this course, students will be able to:

• Grasp Core Programming
• Grasp Object-Oriented Programming
• Grasp General Software Development
• Grasp Web Applications
• Grasp Desktop Applications
• Grasp Databases
• Grasp .NET Framework Concepts
• Grasp Namespaces and Classes in the .NET Framework
• Grasp .NET Code Compilation
• Grasp I/O Classes in the .NET Framework
• Grasp Security
• Grasp .NET Languages
• Grasp Memory Management

About This Course

This course examines the marketing application configuration required to drive business growth. It provides an in-depth look at lead management, marketing forms and pages, segmentation, and email marketing campaigns. All these components are integrated through interactive customer journey design, which includes the configuration of events and surveys.

Audience Profile

This course is intended for IT or marketing professionals seeking to understand how to leverage Dynamics 365 Marketing to enhance business operations.

At Course Completion

Upon completing this course, you will be able to:

• Configure advanced settings
• Manage marketing content, templates, and integrations
• Create and manage leads
• Design and create marketing forms and pages
• Create and manage segments
• Set up and launch customer journeys
• Create and manage events
• Distribute and analyze surveys

Through this course, participants will acquire the knowledge required to support and set up Windows desktop environments within an organization. Learners will build competence in installing, tailoring, and updating Windows 10 and subsequent operating system versions. The curriculum covers managing storage, files, and peripherals, as well as configuring network connectivity for Windows systems. Additionally, students will learn to secure the Windows operating system and safeguard data stored on devices. To conclude, participants will master the management and troubleshooting of Windows clients.

Target Audience

This exam is designed for IT professionals responsible for installing, configuring, and maintaining Windows 10 and later core services. Candidates may also possess familiarity with enterprise scenarios and cloud-integrated services.

This course equips students with the skills to plan and execute an operating system deployment strategy using contemporary methods, alongside establishing a robust update strategy. Participants will be introduced to the fundamental components of modern management and co-management frameworks. Additionally, the curriculum addresses the integration of Microsoft Intune within organizational structures. Students will also explore deployment and management techniques for applications and browser-based apps. Key security concepts in modern management, such as authentication, identities, access control, and compliance policies, will be covered. The course introduces technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint, demonstrating how to leverage them to safeguard devices and data.

Audience Profile

The Modern Desktop Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications within an enterprise environment. Key duties involve managing identities, access, policies, updates, and applications. The MDA works closely with the M365 Enterprise Administrator to design and implement a device strategy that aligns with the business requirements of a modern organization.

Modern Desktop Administrators must possess a thorough understanding of M365 workloads, along with strong technical skills and experience in deploying, configuring, and maintaining Windows 10 and later versions, as well as non-Windows devices. The MDA role emphasizes cloud-based services over traditional on-premises management technologies.

This 5-day instructor-led training (ILT) course is designed to meet the requirements of IT professionals involved in evaluating, planning, deploying, and operating Microsoft Office 365 services. It covers essential identities, dependencies, requirements, and supporting technologies. The curriculum emphasizes the skills needed to set up an Office 365 tenant, including federation with existing user identities, as well as the capabilities required to maintain an Office 365 tenant and its users.

This course targets IT professionals responsible for planning, configuring, and managing an Office 365 environment. Participants are expected to possess a broad understanding of various on-premises technologies, such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general knowledge of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Upon completion of this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solution.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This five-day instructor-led training (ILT) programme is designed to address the requirements of IT professionals involved in evaluating, planning, deploying, and managing Microsoft Office 365 services. The curriculum covers essential identities, dependencies, prerequisites, and supporting technologies. Key focus areas include establishing an Office 365 tenant with federation capabilities for existing user identities, as well as maintaining the tenant and supporting its users effectively.

Audience Profile

This course is tailored for IT professionals responsible for planning, configuring, and managing Office 365 environments. Attendees are expected to possess a comprehensive understanding of on-premises technologies, including Domain Name System (DNS) and Active Directory Domain Services (AD DS). Furthermore, they should have a solid grasp of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

Upon completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and design a pilot deployment.
• Manage Office 365 users, groups, and licenses, and set up delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams.
• Plan and configure Microsoft SharePoint Online.
• Plan and configure Office 365 collaboration solutions.
• Plan and configure integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content stands as the most vital digital asset for any organization. This course equips you with the skills to plan, configure, and manage SharePoint Sites and OneDrive, enabling modern content services that revolutionize the content lifecycle. The curriculum explores the modern SharePoint site architecture, including SharePoint hub sites, and outlines best practices for adopting and deploying OneDrive across your organization. It also addresses sharing mechanisms, security protocols, and monitoring techniques for SharePoint and OneDrive in Microsoft 365. Furthermore, you will learn to manage user profiles and applications with appropriate permission settings. The course also covers the planning and configuration of Managed Metadata, Business Connectivity Services, and search functionalities to ensure content can be effectively discovered, utilized, and governed throughout the Microsoft 365 ecosystem.

Upon completion of this course, students will be able to:

• Set up SharePoint Sites.
• Administer site storage limits.
• Deploy the OneDrive sync client.
• Utilize Group Policy to manage OneDrive sync client configurations.
• Handle external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Administer audiences.
• Use the App Catalog to oversee custom applications.
• Establish and manage term groups, term sets, and individual terms.
• Explain the distinctions between modern and classic search experiences.

About This Course

The business landscape is evolving, with users seeking seamless communication free from collaborative obstacles. Organizations are increasingly adopting cost-effective and flexible solutions by configuring hybrid environments and migrating content to the cloud. In this course, you will gain the skills to deploy and configure SharePoint Server 2019, ensuring it meets the demands of contemporary work styles. You will also learn to set up and manage various SharePoint service applications to prepare for hybrid deployments. Additionally, you will explore how to plan and execute SharePoint hybrid scenarios that deliver a smooth user experience. Finally, you will discover how to design the content migration process, identifying the necessary resources and tools for migrating data to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is tailored for IT Professionals responsible for deploying and managing on-premises SharePoint environments, particularly those interested in implementing hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

Upon completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Outline the installation and configuration of SharePoint 2019.
• Explain how to implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Explain how to configure My Sites in SharePoint 2019.
• Describe the various SharePoint Hybrid Scenarios available.
• Outline the requirements for SharePoint hybrid configuration.
• Plan for SharePoint Server hybrid deployments.
• Plan the content migration process.
• Identify available resources and tools to utilize during the migration.
• Access data for migration using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

About This Course

This course delves into three core pillars of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In the section on Microsoft 365 tenant and service management, you will explore all the essential components that require careful planning when architecting your Microsoft 365 tenant. Following this planning stage, you will acquire the skills to configure your Microsoft 365 tenant, covering aspects such as your organizational profile, subscription options for the tenant, component services, user accounts and licenses, and security groups. Finally, the course teaches you how to manage your tenant effectively, including setting up tenant roles and overseeing tenant health and service operations.

Audience Profile

This course is tailored for professionals aiming for the Microsoft 365 Enterprise Admin role who have already completed one of the Microsoft 365 role-based administrator certification pathways.

At Course Completion

By actively engaging in this course, you will gain knowledge of the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionalities
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This training focuses on three pivotal aspects of Microsoft 365 enterprise administration: managing the Microsoft 365 tenant and its services, handling Office 365 operations, and overseeing Microsoft 365 identity management. In the module dedicated to Microsoft 365 tenant and service management, participants will explore the essential components required when designing their Microsoft 365 tenant environment. Following this planning stage, the course guides learners through the configuration of their Microsoft 365 tenant, covering areas such as the organizational profile, subscription options, component services, user accounts, licenses, and security groups. Additionally, attendees will gain skills in tenant management, including setting up tenant roles and monitoring tenant health and services. With the tenant established, the focus shifts to the core elements of Office 365 management. This starts with a broad overview of Office 365 product capabilities, encompassing Exchange Online, SharePoint Online, Microsoft Teams, the Microsoft Power Platform, supplementary product resources, and device management. Participants will then move on to configuring Office 365, with a strong emphasis on setting up Office client connectivity. Subsequently, the course addresses the management of Microsoft 365 Apps for enterprise (previously known as Office 365 ProPlus) deployments, ranging from user-initiated client installations to centralized deployment strategies. The section concludes with instruction on configuring Office Telemetry and Microsoft Analytics. The final segment provides an intensive examination of Microsoft 365 identity synchronization, specifically highlighting Azure Active Directory Connect. Learners will acquire the knowledge to plan and deploy Azure AD Connect, manage synchronized identities, and establish password management protocols in Microsoft 365 using multi-factor authentication and self-service password recovery. This part of the course wraps up with a detailed review of application and external access implementation. Participants will learn how to add and manage applications within Azure Active Directory, including the configuration of multi-tenant applications. They will also explore the setup of Azure AD Application Proxy, detailing the installation and registration of connectors as well as publishing on-premises applications for remote access. Lastly, the course covers the design and management of external access solutions, including licensing strategies for Azure AD B2B collaboration, creating collaborative users, and troubleshooting B2B collaboration scenarios.

Audience Profile

This course is tailored for professionals aiming for the Microsoft 365 Enterprise Administrator role who have successfully completed one of the Microsoft 365 role-based administrator certification pathways.

At Course Completion

By actively participating in this course, you will learn about the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

Gain insights into Office 365 Management, covering essential components of Office 365, strategies for migrating an organisation to Office 365, configuration procedures for Office 365, and management of Office 365 ProPlus deployments.

Audience profile

This course is tailored for individuals aspiring to the Microsoft 365 Enterprise Administrator role who have successfully completed one of the Microsoft 365 role-based administrator certification paths.

Skills gained

• Overview of Office 365
• Migration of an organisation to Office 365
• Configuration of Office 365
• Management of Office 365 ProPlus deployments

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: Microsoft 365 security management, Microsoft 365 compliance management, and Microsoft 365 device management. In the realm of security management, you will analyze prevalent threat vectors and data breaches impacting modern organizations, learning how Microsoft 365’s security solutions mitigate these risks. You will be introduced to the Microsoft Secure Score and Azure Active Directory Identity Protection. Subsequently, you will master the management of Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Furthermore, you will familiarize yourself with reports that track security health before transitioning into threat intelligence, utilizing the Security Dashboard and Advanced Threat Analytics to anticipate potential breaches. With security components established, you will examine the key elements of Microsoft 365 compliance management. This includes an overview of data governance essentials such as data archiving, retention, Information Rights Management, Secure Multipurpose Internet Mail Extension (S/MIME), Office 365 message encryption, and data loss prevention (DLP). You will deepen your understanding of archiving and retention, focusing on in-place records management in SharePoint, Exchange archiving, and retention policies within the Security and Compliance Center. Building on this foundation, you will learn to implement these governance aspects, such as establishing ethical walls in Exchange Online, creating DLP policies from templates, designing custom DLP policies, protecting documents with DLP, and configuring policy tips. You will also focus on managing data governance in Microsoft 365, covering email retention, troubleshooting failed policies and tips, and addressing sensitive data issues. Additionally, you will learn to implement Azure Information Protection and Windows Information Protection. Finally, you will manage search and investigation processes, including content searches in the Security and Compliance Center, auditing log investigations, and advanced eDiscovery. The course concludes with a detailed look at Microsoft 365 device management. You will start by planning device management aspects, such as preparing Windows 10 devices for co-management. You will learn to transition from Configuration Manager to Intune and explore the Microsoft Store for Business and Mobile Application Management. Moving from planning to implementation, you will develop a Windows 10 deployment strategy, learning to implement Windows Autopilot, Windows Analytics, and Mobile Device Management (MDM). When studying MDM, you will cover deployment, device enrollment, and compliance management.

Audience Profile

This course is designed for individuals aspiring to the Microsoft 365 Enterprise Admin role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Microsoft 365 Security Metrics
• Microsoft 365 Security Services
• Microsoft 365 Threat Intelligence
• Data Governance in Microsoft 365
• Archiving and Retention in Office 365
• Data Governance in Microsoft 365 Intelligence
• Search and Investigations
• Device Management
• Windows 10 Deployment Strategies
• Mobile Device Management

This course is tailored for professionals aspiring to the Microsoft 365 Administrator role who have completed at least one of the Microsoft 365 role-based administrator certification paths.

About This Course

This three-day Instructor-Led Training (ILT) program is designed for information technology (IT) professionals involved in the administration, configuration, troubleshooting, and operation of Office 365 services. The course covers essential topics such as identities, dependencies, prerequisites, and supporting technologies. It emphasizes the skills needed to manage and troubleshoot the Office 365 tenant and critical services, including Exchange Online, SharePoint Online, and Teams. Additionally, the curriculum addresses the security and compliance capabilities of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators seeking to gain expertise in the administration and troubleshooting of Office 365. Participants should possess a minimum of three years of professional experience, preferably in system administration, network administration, and messaging environments.

At Course Completion

Upon completing this course, students will be equipped to:

• Explain the various Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and other Office 365 service admin portals, including an
• Manage and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot security and compliance in Office 365.

About This Course

This course provides an in-depth look at the critical components of Microsoft 365 messaging administration, covering message transport, mail flow, security protocols, hygiene standards, compliance measures, infrastructure management, and hybrid messaging solutions. It is tailored for IT Professionals responsible for deploying and managing the messaging infrastructure within Microsoft 365 for their organizations.

Audience Profile

Messaging Administrators are tasked with deploying, configuring, managing, and troubleshooting recipients, permissions, mail protection, mail flow, and public folders across both on-premises and cloud enterprise environments. Their duties encompass managing message hygiene, infrastructure, and hybrid configurations, as well as overseeing migration efforts. To establish a secure hybrid topology that aligns with the needs of a modern organization, Messaging Administrators must work closely with Security Administrators and Microsoft 365 Enterprise Administrators. A functional understanding of authentication types, licensing structures, and integration with Microsoft 365 applications is essential for success in this role.

At Course Completion

Upon finishing this course, students will be equipped to:

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This five-day, instructor-led programme equips learners with the essential knowledge and skills required to maintain a Microsoft SQL Server 2014 database. The curriculum is designed to teach participants how to effectively utilize the features and tools of SQL Server 2014 for database maintenance purposes.

Note: This course caters to customers seeking to learn about SQL Server 2012 or SQL Server 2014. While it covers the new features introduced in SQL Server 2014, it also addresses key capabilities across the entire SQL Server data platform.

About This Course

This course explores five key components of the Microsoft 365 platform: implementing Microsoft Identity, leveraging Microsoft Graph, extending and customizing SharePoint, extending Teams, and extending Office. Participants will acquire the skills to implement Microsoft Identity and effectively utilize Microsoft Graph. The curriculum also covers user interface elements such as Adaptive Cards and UI Fabric, integration points including Microsoft Teams, Office Add-ins, the SharePoint Framework, and actionable messages, alongside strategies for identifying appropriate workload platform targets. Regarding Microsoft Identity, learners will master application registration, authentication implementation, permission configuration for API consumption, and service creation for Microsoft Graph access. In the context of Microsoft Graph, students will learn to retrieve user data, utilize query parameters, manage group lifecycles, access files, and optimize network traffic. For SharePoint customization, the course addresses SharePoint Framework web parts and extensions, along with packaging and deploying SPFx solutions. The extension of Teams involves understanding application components, webhooks, tabs, and conversational bots. Finally, for Office extension, participants will work with Office Add-ins, task pane add-ins, JavaScript APIs, Office UI Fabric, and actionable messages using adaptive cards.

Audience Profile

This course is designed for individuals interested in the Microsoft 365 development platform or those preparing for the Microsoft 365 Developer Associate certification exam. Ideally, students should possess 1-2 years of development experience. Prerequisites include coding proficiency and a foundational understanding of REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities (such as Azure AD and Microsoft accounts), Azure AD B2C, and concepts related to permissions and consent.

At Course Completion

Through active participation in this course, you will gain insights into the following areas:

• Implementing Microsoft Identity
• Working with Microsoft Graph
• Determining workload platform targets
• Integration Points, including Microsoft Teams, Office Add-ins, and the SharePoint Framework

About This Course

In this course, you will acquire the skills necessary to manage Microsoft Teams within your organization. The curriculum encompasses an overview of Microsoft Teams, the implementation of governance, security, and compliance protocols, environmental preparation for deployment, the deployment process itself, and the management of collaboration and communication functionalities. You will explore the architecture of Teams, with a specific focus on its integration with various workloads and services within the Microsoft 365 ecosystem. Key topics include security and compliance features such as conditional access, multi-factor authentication (MFA), threat alerts, Data Loss Prevention (DLP) policies, eDiscovery, and information barrier policies. Furthermore, you will learn how to prepare the organizational environment for deployment, covering the transition from Skype for Business to Microsoft Teams, network configuration, and the management of Teams endpoints. The course also details the creation and management of teams, membership handling for both internal and external users, and the application of various settings and policies to optimize collaboration and communication experiences.

Audience Profile

This course is tailored for individuals aiming for the Microsoft 365 Teams Administrator role and those intending to pass the Microsoft Teams Administrator Associate certification exam. The Microsoft Teams Administrator is responsible for configuring, deploying, and managing Office 365 workloads to facilitate efficient and effective collaboration and communication in enterprise settings. While this role involves collaborating with Telephony engineers to integrate advanced voice features into Microsoft Teams, it does not involve configuring direct routing, call routing, or telephony integration.

At Course Completion

By actively participating in this course, you will gain knowledge regarding the following areas:

• Understanding Microsoft Teams and how its components interact
• Implementing Governance, Security, and Compliance for Microsoft Teams
• Preparing an organization's environment for a Microsoft Teams deployment
• Deploying and managing teams
• Methods for managing collaboration within Microsoft Teams
• Techniques for managing and troubleshooting communication in Microsoft Teams

About This Course

This course delivers essential knowledge regarding the considerations and advantages of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific emphasis on Microsoft 365 cloud offerings. You will start by gaining an understanding of cloud fundamentals, including a broad overview of cloud computing and Microsoft cloud services in particular. You will be introduced to Microsoft Azure and explore the distinctions between Microsoft 365 and Office 365. The course then delves deeply into Microsoft 365, comparing Microsoft on-premises services with Microsoft 365 cloud services, reviewing enterprise mobility within Microsoft 365, and analysing how these services facilitate collaboration. Subsequently, the course examines how security, compliance, privacy, and trust are managed within Microsoft 365, concluding with a review of subscriptions, licenses, billing, and support options for Microsoft 365.

Audience Profile

This course is tailored for Business Decision Makers and IT Professionals who aim to deploy cloud services within their organisations or seek foundational knowledge on cloud basics. This includes understanding the considerations and benefits of adopting cloud services generally, and the Software as a Service (SaaS) cloud model specifically, with a primary focus on Microsoft 365 cloud service offerings.

At Course Completion

Upon completing this course, students will be able to:

• Differentiate between various cloud service models.
• Identify the key differences between Microsoft 365 subscriptions.
• Plan for migration to Microsoft 365 services.
• Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
• Identify how Microsoft 365 services support teamwork.
• Describe identities, including cloud, on-premises, and hybrid identity.
• Describe cloud device management and protection, including the use of Intune.
• Describe data protection, including the use of Azure Information Protection.
• Describe compliance in general and the compliance features in Microsoft 365.
• Describe Microsoft 365 subscriptions, licenses, billing, and support.

The Microsoft SharePoint Hybrid Deployment and Migration course offers a thorough examination of deploying SharePoint on-premises and integrating it with SharePoint Online and OneDrive to facilitate modern hybrid work environments.

This live, instructor-led training (available online or onsite) is designed for intermediate to advanced IT professionals who aim to plan, deploy, secure, and migrate content for SharePoint hybrid environments between on-premises and Microsoft 365.

Upon completion of this training, participants will be equipped to:

• Design and deploy SharePoint Server on-premises, including the necessary infrastructure and service applications.
• Configure authentication, security, and identity integration between on-premises systems and Azure AD.
• Manage service applications such as Search, Metadata, and others in hybrid mode.
• Plan and implement hybrid scenarios, including hybrid search and hybrid OneDrive redirection.
• Evaluate, select, and operate migration tools and strategies to move content to SharePoint Online and OneDrive.
• Ensure governance, compliance, performance, and user experience during and after migration.

Course Format

• Interactive lectures and discussions.
• Hands-on labs focused on configuring on-premises SharePoint and hybrid features.
• Exercises involving migration scenarios, troubleshooting, and performance tuning.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

This course teaches you how to build applications using low-code techniques to simplify, automate, and transform business tasks and processes with Microsoft Power Platform.

After completing this course, students will be able to:

• Design apps and automate workflows
• Create apps and automate workflows
• Analyze and visualize data in the context of an app or automated workflow
• Implement and manage apps and automated workflows

The Solution Architect holds responsibility for the effective design, implementation, deployment, and adoption of the entire solution. This role ensures that the proposed solution addresses the customer's requirements both currently and in the future. Through this course, participants will explore the critical decisions made by Solution Architects during implementation, including aspects such as security, integrations, Power Apps architecture, Power Automate architecture, and more. Designed to provide an introduction to the Solution Architect role, this course equips learners with essential knowledge.

Spanning five days, this instructor-led programme is tailored for IT professionals who possess prior experience with Windows Server. It targets those tasked with managing identity, networking, storage, and compute resources using Windows Server 2019, aiming to provide a comprehensive understanding of the scenarios, requirements, and options relevant to this platform. The course equips IT staff with the fundamental administration skills necessary to deploy and support Windows Server 2019 across a wide range of organizational environments.