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Course Outline
Foundations of Management
The Role of Leadership in Contemporary Business
Leading a Workforce
- Exploration of distinct management styles
- Selecting the most effective management approach for various phases of team development
- Defining the ideal manager profile and conducting a personal audit of one’s leadership style
- Evaluating personal strengths and weaknesses as a team leader to identify areas for developmental growth
- Identifying key characteristics of high-performing teams
- Aligning team activities with strategic objectives
Organizational Communication
- Foundations of verbal and non-verbal communication
- Recognizing individual communication preferences
- Identifying and overcoming common communication barriers
- Mastering effective questioning techniques
- Practicing the art of active listening
- Delivering constructive criticism with sensitivity
- Providing actionable and timely feedback
- Navigating challenging conversations during calls or meetings
- Understanding organizational communication networks
- Optimizing information flow models for clarity and speed
Conflict Resolution Strategies in the Workplace
- Understanding the nature and classifications of workplace conflict
- Identifying primary sources of team friction
- Adopting assertive behavioral styles for de-escalation
- Leveraging conflict as a catalyst for team development
- Applying strategic responses to tense situations
- Implementing structured conflict management processes
- Utilizing core methods for conflict resolution
- Managing emotional responses during disputes
- Addressing verbal and non-verbal barriers that hinder resolution
Driving Team Motivation
- Understanding the mechanics of motivation
- Identifying what drives employees within an organization
- Distinguishing between different types of motivators
- Applying principles of economic incentives
- Leveraging intangible resources for motivation
- Utilizing psychological principles to inspire performance
- Integrating feedback and performance evaluation
- Harnessing the power of language to influence team morale
Effective Time Management
- Applying the time management matrix for prioritization
- Exercising control over personal time and neutralizing time-wasting factors
- Implementing robust time planning techniques
- Mastery of delegation and distribution of authority
Coaching for Development
- Defining the coaching process and its practical application
- Addressing individual performance gaps
- Providing in-depth, actionable feedback
Course Conclusion
Requirements
As a general leadership development course, no specialized prior knowledge or technical expertise is required for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group
