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Course Outline
Introduction
- Brief overview of AI and its relevance in contemporary workplaces
Fundamentals of Artificial Intelligence
- Definition and historical background of AI
- Core concepts: Machine Learning, Natural Language Processing, Automation
- Illustrative examples of AI applications across various sectors
AI in Daily Administrative Operations
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Automating email workflows with AI
- Tools and platforms for email automation
- Crafting effective automated correspondence
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Administering surveys using AI
- Designing and analysing surveys
- Tools for automated survey creation and response analysis
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Utilising AI to track and manage indicators
- Identifying key performance indicators (KPIs)
- Tools for automated tracking and reporting
Practical Session: AI Tools and Software
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Live demonstration of popular AI tools
- Email automation tools (e.g., Mailchimp, Microsoft Outlook's AI features)
- Survey tools (e.g., SurveyMonkey, Google Forms with AI analysis)
- Indicator tracking tools (e.g., Tableau, Power BI)
- Interactive exercises allowing participants to explore AI tools
Maintaining Records and Manual Validations with AI
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Automating record maintenance
- AI-powered document management systems
- Tools for digital record-keeping and automated filing
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Enhancing manual validation processes
- AI tools for data validation and error checking
- Practical examples and tool demonstrations
Summary and Next Steps
Requirements
- Fundamental knowledge of computer usage, including operating systems
- Practical experience in performing daily administrative duties
Target Audience
- Administrative personnel
7 Hours
Testimonials (1)
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation