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Course Outline

Module 1: The Contemporary AI Environment & FSI Compliance

  • Clarifying the difference between chat-based AI models and workflow-focused productivity tools.
  • Navigating corporate data privacy, security protocols, and safe AI application within the insurance domain.

Module 2: Advanced Prompt Engineering Strategies

  • Developing context-heavy, multi-step prompts to enhance the accuracy of AI-generated insights.
  • Reducing hallucinations and verifying data outputs for internal reporting.

Module 3: Practical Productivity & Automation Applications

  • Workshop sessions on real-world tasks: automating meeting summaries, refining email correspondence, and outlining strategic policies.
  • Collaborative workshop: Identifying operational bottlenecks in claims and underwriting to match with suitable AI solutions.

Requirements

  • Familiarity with internet usage.
  • Basic experience with artificial intelligence tools.
  • No prior programming knowledge required.

Target Audience

  • Office personnel and administrative staff.
 7 Hours

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