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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: distinguishing its capabilities from its limitations
- Core concepts: automation, machine learning, and natural language processing
- Illustrations of AI tools commonly used in everyday business activities
AI Applications in the Professional Environment
- Advantages of AI in handling administrative and analytical responsibilities
- Overview of popular AI-driven productivity tools (including ChatGPT, Copilot, and Bard)
- Real-world case studies in finance, logistics, and management support
Practical Application of ChatGPT
- Drafting professional emails and comprehensive reports
- Condensing information and creating meeting minutes
- Facilitating brainstorming and idea generation via effective prompting
Leveraging Microsoft Copilot for Efficiency
- Connecting Copilot with Microsoft 365 suite applications (Word, Excel, Outlook)
- Streamlining document generation and data interpretation
- Utilizing AI assistance for collaboration during meetings and presentations
Techniques for Automation and Prompting
- Crafting precise prompts to elicit accurate AI responses
- Developing automation scripts using plain-language AI instructions
- Demonstrations of workflows for recurring administrative tasks
Ethical AI Usage and Data Privacy
- Recognizing AI limitations and mitigating over-dependence
- Managing sensitive information and safeguarding privacy
- Adhering to ethical AI practices and corporate policies
Interactive Practice Sessions
- Simulated work tasks utilizing ChatGPT and Copilot
- Group activities focused on spotting automation potential
- Developing an action plan for the responsible adoption of AI in daily operations
Recap and Future Actions
Requirements
- Essential knowledge of standard office software and digital online tools
- Familiarity with routine digital communication practices in the workplace
- Motivation to enhance productivity through technological solutions
Target Audience
- Non-technical and commercial staff, including roles in finance, logistics, administration, and trade
- Managers and team leaders
- Professionals aiming to implement AI tools securely and efficiently
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation