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 Duration 15 hours

Course Outline

AI Fundamentals for Productivity

  • Understanding Generative AI
    • A concise overview of the history and evolution of language models
    • Gaining insight into Large Language Models (LLMs)
    • Assessing the strengths and constraints of tools such as ChatGPT
  • Getting to Know ChatGPT
    • Setting up your account and navigating the interface
    • Core concepts: temperature settings, context management, and defining "personas"
  • Practical Activity: Creating your first draft using ChatGPT

Mastery in Prompt Engineering

  • Anatomy of a High-Impact Prompt
    • Essential elements: defining the task, context, role, format, and tone
    • Tactics for using "ask and refine" approaches
  • Advanced Prompting Strategies
    • Chain-of-Thought: instructing the AI to reason logically step-by-step
    • Few-Shot Prompting: utilizing examples to sharpen and refine outcomes
    • Iterative refinement: the critical step for obtaining precise results
  • Practical Activity: Refine a prompt iteratively to achieve the desired output for an executive report

Automating Writing and Summarization

  • Email Drafting and Automated Responses
    • Creating professional email drafts efficiently
    • Automating standard and personalized replies
  • Document Summarization and Deep Analysis
    • Distilling meeting minutes, articles, and extensive documents into concise summaries
    • Identifying key takeaways and action items from complex texts
  • Practical Activity: Employ ChatGPT to summarize a document and draft a corresponding email response

Microsoft 365 Copilot within Excel

  • Intro to Copilot in Excel
    • Familiarizing yourself with the interface and its core capabilities
    • Crafting effective prompts for data interpretation
  • Data Analytics and Visualization
    • Tasking Copilot with the analysis of large data sets
    • Auto-generating charts, pivot tables, and visual representations
  • Predictive Forecasting and Reporting
    • Leveraging Copilot to generate forecasts based on historical trends
    • Producing draft reports directly from spreadsheet data
  • Practical Activity: Utilize Copilot to analyze sales data, create a forecast, and produce a visual chart

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Building presentation frameworks from Word documents or text notes
    • Enhancing slides with design tips, relevant imagery, and content restructuring
    • Practical Activity: Use Copilot to construct a full presentation on a specific project
  • Copilot in Outlook
    • Drafting and refining professional emails
    • Inbox management: summarizing lengthy threads and prioritizing critical messages
    • Practical Activity: Request Copilot to summarize an email chain and draft a concise reply

Integration and Sophisticated Workflows

  • AI Agent Workflows in Enterprise Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric
    • Streamlining recurring tasks and business processes through automation
  • Data Stewardship and Security
    • Ethical implications and privacy considerations when deploying AI tools
    • Best practices for managing confidential information
  • Practical Activity: Develop a basic team workflow automation using Copilot within SharePoint
  • Wrap-up and Q&A: Exploring the future of AI in the workplace and identifying resources for ongoing development

Requirements

  • Proficiency with core Microsoft 365 applications
  • Familiarity with fundamental office management and productivity tasks
  • No prior expertise in AI tools is necessary

Target Audience

  • Corporate professionals and productivity experts
  • Project managers and operational coordinators
  • Teams looking to embed AI into their daily operational routines

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