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 Duration 14 hours

Course Outline

Learning objectives

  • Comprehend the structure and operations of a Quality Management System, including its key processes
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Master the strategies, methods, and techniques employed in the implementation and management of a QMS

Educational approach

  • Lecture sessions are enhanced with practical questions and real-world examples
  • Hands-on exercises feature case studies and group discussions
  • Mock tests are designed to mirror the format of the Certification Exam
  • Day 1: Introduction to quality concepts, QMS, and ISO 9001 clauses 4–6
  • Day 2: ISO 9001 clauses 7–10 and the certification exam

The exam strictly adheres to the standards set by the PECB Examination and Certification Programme. It encompasses the following competency domains:

Domain 1: Core concepts and principles of quality management and a QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

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