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 Duration 14 hours

Course Outline

Learning objectives

  • Grasp the components and operations of a Quality Management System, along with its key processes
  • Recognize the relationship between ISO 9001 and other standards and regulatory frameworks
  • Comprehend the approaches, methods, and techniques applied in implementing and managing a QMS

Educational approach

  • Lectures are supported by practical questions and real-world examples
  • Hands-on exercises feature case studies and group discussions
  • Mock exams are designed to reflect the format of the official Certification Exam
  • Day 1: Introduction to quality concepts, QMS basics, and ISO 9001 clauses 4–6
  • Day 2: ISO 9001 clauses 7–10 and the certification examination

The examination strictly adheres to the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:

Domain 1: Core concepts and principles of quality management and QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

Requirements

       

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