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Course Outline
Day 1: Introduction to ISO 9001 and starting a QMS implementation
- Course objectives and structure
- Overview of ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS based on ISO 9001
- Initiating the QMS implementation process
- Leadership and commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organization's context
- Defining the QMS scope
- Strategies to address risks and opportunities
- Setting quality objectives
- Managing change
- Resource allocation
- Ensuring competence
Day 3: Executing QMS implementation
- Communication and awareness strategies
- Managing documented information
- Managing product and service requirements
- Designing and developing products and services
- Controlling external providers (outsourcing)
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: Monitoring QMS, driving continual improvement, and preparing for the certification audit
- Conducting internal audits
- Performing management reviews
- Addressing nonconformities and implementing corrective actions
- Promoting continual improvement
- Preparing for the certification audit
- Course conclusion and summary
Day 5: Certification Examination
Requirements
A basic grasp of ISO 9001 along with a solid understanding of implementation principles is required.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
