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 Duration 35 hours

Course Outline

Day 1: Introduction to ISO 9001 and initiating QMS implementation

  • Course objectives and structure
  • Overview of ISO, management systems, and the ISO 9000 family
  • Introduction to quality and QMS based on ISO 9001
  • Starting the QMS implementation process
  • Leadership and commitment
  • Quality policy
  • Roles, responsibilities, and authorities

Day 2: Developing the QMS implementation plan

  • Context of the organization
  • Scope of the QMS
  • Strategies to address risks and opportunities
  • Setting quality objectives
  • Change management
  • Resource allocation
  • Staff competence

Day 3: Executing the QMS implementation

  • Awareness and communication
  • Managing documented information
  • Requirements for products and services
  • Design and development of products and services
  • Outsourcing processes
  • Production and service provision
  • Monitoring, measurement, analysis, and evaluation

Day 4: QMS monitoring, continual improvement, and audit preparation

  • Internal audits
  • Management reviews
  • Addressing nonconformities and corrective actions
  • Continual improvement
  • Preparation for the certification audit
  • Course wrap-up

Day 5: Certification Exam

Requirements

A foundational understanding of ISO 9001, along with comprehensive knowledge of implementation principles.

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