Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Key definitions and practical real-world illustrations
- Categories of AI: Ranging from basic automation to machine learning
- The influence of AI on commercial operations
AI in the Context of Business Process Automation
- The role of AI in supporting digital transformation
- Applications of AI in accounting, human resources, procurement, and customer support
- Conceptualizing process automation and smart workflows
Discovering AI Utilities for Administrative Tasks
- Introduction to prevalent AI-based utilities (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI utilities
AI in Data Handling and Strategic Decisions
- AI and data: How intelligent systems leverage information
- Enhancing decision-making capabilities through AI insights
- Navigating data privacy and the ethical application of AI
Embedding AI into ERP and Automation Frameworks
- How AI augments ERP capabilities
- Illustrations of AI integration within procurement, finance, and HR modules
- Getting ready for AI-led digital transformation
Practical Application
- Deploying AI-enabled office tools for routine duties
- Streamlining basic workflows using available platforms
- Collaborative exercises: Detecting automation potential in the workplace
Optimal Practices and the Future Trajectory of AI in Business
- Cultivating an environment of digital innovation
- Ethical perspectives and responsible deployment of AI
- Adapting to AI-induced changes in the work environment
Conclusion and Path Forward
Requirements
- Fundamental computer literacy
- Proficiency with standard office software (e.g., Excel, Word, email clients)
- A keen interest in exploring how AI assists in business process automation
Target Audience
- Administrative personnel from all departments
- Managers and team supervisors
- Professionals aiming to understand the role of AI in daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation