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 Duration 7 hours

Course Outline

Grasping Artificial Intelligence

  • Defining AI: Key definitions and practical real-world illustrations
  • Categories of AI: Ranging from basic automation to machine learning
  • The influence of AI on commercial operations

AI in the Context of Business Process Automation

  • The role of AI in supporting digital transformation
  • Applications of AI in accounting, human resources, procurement, and customer support
  • Conceptualizing process automation and smart workflows

Discovering AI Utilities for Administrative Tasks

  • Introduction to prevalent AI-based utilities (chatbots, document automation, predictive analytics)
  • Leveraging AI assistants for scheduling, reporting, and communication
  • Live demonstrations of accessible AI utilities

AI in Data Handling and Strategic Decisions

  • AI and data: How intelligent systems leverage information
  • Enhancing decision-making capabilities through AI insights
  • Navigating data privacy and the ethical application of AI

Embedding AI into ERP and Automation Frameworks

  • How AI augments ERP capabilities
  • Illustrations of AI integration within procurement, finance, and HR modules
  • Getting ready for AI-led digital transformation

Practical Application

  • Deploying AI-enabled office tools for routine duties
  • Streamlining basic workflows using available platforms
  • Collaborative exercises: Detecting automation potential in the workplace

Optimal Practices and the Future Trajectory of AI in Business

  • Cultivating an environment of digital innovation
  • Ethical perspectives and responsible deployment of AI
  • Adapting to AI-induced changes in the work environment

Conclusion and Path Forward

Requirements

  • Fundamental computer literacy
  • Proficiency with standard office software (e.g., Excel, Word, email clients)
  • A keen interest in exploring how AI assists in business process automation

Target Audience

  • Administrative personnel from all departments
  • Managers and team supervisors
  • Professionals aiming to understand the role of AI in daily business operations

Testimonials (2)

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