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Course Outline
Introduction to ChatGPT in Administrative Contexts
- Clarifying what ChatGPT can and cannot automate
- Exploring prevalent administrative use cases
- Crafting effective prompts for daily tasks
Automating Routine Writing Processes
- Producing emails, notices, and announcements
- Creating summaries, meeting notes, and follow-up communications
- Generating standardized text for repeated application
Document Formatting and Refinement
- Rewriting, reformating, and reorganizing content
- Transforming unstructured text into polished documents
- Resolving grammar, consistency, and layout challenges
Designing Templates and Administrative Resources
- Developing checklists, forms, and reusable structures
- Drafting SOPs and compliance-focused layouts
- Automating repetitive document creation activities
Data Handling and Basic Automation
- Organizing information derived from raw text
- Extracting key fields and converting content into tables
- Producing data-ready summaries for entry or reporting systems
Task Management and Workflow Assistance
- Drafting schedules, reminders, and task directives
- Automating planning documentation
- Supporting multi-step administrative processes
Secure and Responsible AI Usage in Administration
- Recognizing limitations and preventing errors
- Appropriately managing confidential information
- Ensuring accuracy and consistency in generated outputs
Advanced Prompting for Administrative Efficiency
- Utilizing prompt patterns for repeated workflows
- Designing mini-automation sequences for common tasks
- Enhancing results through refined instructions
Summary and Next Steps
Requirements
- Familiarity with fundamental office procedures
- Proficiency in using standard productivity software
- Comfort level in working with digital documents
Target Audience
- Clerical support teams
- Administrative coordinators
- Data entry personnel
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
