Course Outline
Introduction to Microsoft 365: Teams, OneDrive, Planner & Copilot
- Overview of the platform and licensing options
- Defining roles and responsibilities for administrators and end-users
- Foundations of governance, compliance, and data residency
Microsoft Teams: Enhancing Collaboration and Meetings
- Setting up teams and channels, along with membership management
- Organizing meetings, handling recordings, and utilizing live collaboration tools
- Best practices for organizing channels and sharing files efficiently
Microsoft Teams: Advanced Administration and Governance
- Configuring Teams policies and managing external access controls
- Implementing retention rules, eDiscovery, and audit logging for Teams data
- Connecting with various apps, bots, and connectors
OneDrive for Business: Personal Storage and Sharing Solutions
- Managing sync settings, selective synchronization, and cross-device access
- Adjusting file sharing permissions and ensuring secure external sharing
- Utilizing version history, restoring files, and managing storage limits
Planner: Task Management for Teams
- Developing plans, organizing buckets, and assigning tasks
- Monitoring progress through labels and due dates
- Linking Planner with Teams and Outlook for seamless workflow
Microsoft Copilot: Real-World Applications and Controls
- Employing Copilot to draft emails, documents, and meeting recaps
- Refining prompting techniques and validating AI-generated content for accuracy
- Managing privacy, data handling, and administrative controls for Copilot
Integrations and Automation Strategies
- Connecting Planner, Teams, and OneDrive via Power Automate
- Automating approvals, notifications, and file management workflows
- Leveraging connectors and templates for streamlined business processes
Security, Compliance, and Administrative Best Practices
- Setting up conditional access and Multi-Factor Authentication (MFA) for Microsoft 365
- Implementing data loss prevention measures, sensitivity labels, and information protection strategies
- Conducting audits, generating reports, and monitoring user activity
User Adoption, Training, and Change Management
- Designing role-specific training programs and quick-reference guides
- Evaluating adoption success and gathering user feedback
- Developing internal champions and long-term sustainability plans
Summary and Future Steps
Requirements
- A basic understanding of organizational collaboration requirements
- Experience using email services and fundamental productivity applications
- Familiarity with corporate IT policies and information governance principles
Target Audience
- Office professionals and team leaders aiming to enhance collaborative efforts
- IT support personnel and administrators responsible for managing Microsoft 365 services
- HR specialists or training coordinators focused on supporting user adoption initiatives
Testimonials (4)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
Everything, is a new platform for me and everything was interesting.
Sergiu
Course - AZ-104T00-A: Microsoft Azure Administrator
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
The practice and trainer knowledge
