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Course Outline

Positioning and AI-Assisted Content Creation

  • Defining positioning for academic programmes, the institution, and brand identity.
  • Utilizing AI to generate content for web, email, and social media tailored to specific personas.
  • Editing, quality assurance, and maintaining brand voice consistency using AI tools.

Public Relations and Reputation Management

  • Monitoring online reputation using AI-powered listening tools.
  • Proactive PR strategies: Leveraging AI for media outreach and drafting press materials.
  • Crisis planning and response protocols supported by AI alert systems.

Digital Marketing Optimization and Analytics

  • Segmentation and targeting using machine learning-based clustering techniques.
  • Campaign A/B testing, uplift modelling, and attribution analytics.
  • Automated creative testing and budget optimization workflows.

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery processes.
  • Designing microcredentials, blended learning offerings, and AI-enabled services.
  • Rapid prototyping and framework for pilot evaluation.

Enhancing Academic Programmes with AI Differentiators

  • Integrating AI features into curricula and student support services.
  • Communicating programme value using AI-generated evidence and outcomes.
  • Partnership models with industry partners and AI vendors.

Internal Communication, Change Management, and Digital Culture

  • Building internal buy-in for AI initiatives.
  • Training, governance, and ethical considerations for AI usage.
  • Roadmaps for capability-building and role adaptation.

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI (logistics, personalization).
  • School engagement strategies and relationship mapping with AI insights.
  • Measuring event impact and follow-up conversion with analytics.

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design: Define objectives, tools, KPIs, and rollout plan.
  • Presentation and peer feedback on the strategic plan.
  • Roadmap for implementation and quick wins.

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing principles.
  • Prior experience with digital channels is advantageous.
  • Willingness to adopt AI-driven tools and operational workflows.

Target Audience

  • Marketing managers within higher education.
  • Leads for institutional communications and public relations.
  • Programme directors and innovation teams.
 14 Hours

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