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Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Core roles and responsibilities
  • Differentiating business analysis from other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at the organisational or departmental levels

  • Conducting needs analysis
  • Selecting the most appropriate elicitation technique
  • Using strategic, tactical, and operational tools to solicit enterprise-level contextual analysis

Identifying the nine elicitation techniques

  • Confirming the essential steps for information gathering
  • Documenting and verifying elicitation outcomes

Conducting Enterprise Analysis

Analysing the business landscape

  • Categorising and prioritising business needs and issues using affinity diagrams
  • Evaluating business capabilities and gaps

Detecting problems and finding opportunities

  • Uncovering the root causes of problems
  • Identifying opportunities for growth
  • Defining elements of the initial solution scope
  • Creating action-oriented business initiatives to address needs and opportunities

Measuring the feasibility of options

  • 2x2 analysis grid
  • Prioritisation matrices
  • Forecasting project benefits and costs

Documenting critical project parameters

  • Formulating SMART project objectives
  • Defining critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Recording assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Developing the communication plan

Performing stakeholder analysis

  • Recognising key stakeholders
  • Evaluating the impact stakeholders have on a project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Overseeing the change control process

Managing and Communicating Requirements

Analysing requirements

  • Verifying, prioritising, and organising requirements
  • Preparing the requirements document
  • Identifying key relationships using traceability

Executing the communication plan

  • Addressing common pitfalls often encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder alignment and conflict

Assessing and Validating Solutions

Allocating requirements

  • Optimising business value
  • Assessing dependencies between individual requirements

Assessing organisational readiness

  • Identifying organisational capability gaps
  • Defining business and technical organisational impacts

Developing Business Analysis Competencies

  • Moving beyond the mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This programme is designed for individuals seeking a comprehensive understanding of essential business analysis tasks and techniques, or for professionals required to effectively assess business options and outcomes.

 21 Hours

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