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Course Outline
Module 1: Core Concepts of AI in the Contemporary Office
- Introduction to Large Language Models (LLMs) and their application in administrative roles.
- Key principles of prompt engineering for productivity enhancement.
- Ethical considerations and data privacy in workplace AI usage.
- Navigating the ChatGPT interface and exploring its primary features.
Module 2: Information Management and Summarization Techniques
- Generating concise summaries and syntheses of lengthy documents, reports, and articles.
- Deriving meeting minutes from raw transcripts.
- Leveraging ChatGPT for organizing data and categorizing information.
- Extracting critical insights and conducting sentiment analysis on textual content.
Module 3: AI-Assisted Communication and Writing
- Automating email communications (standard replies, follow-ups, and invitations).
- Drafting formal letters, internal memos, and corporate communications.
- Structuring presentations and speeches for maximum impact.
- Refining grammar and writing style for professional correspondence.
Module 4: Planning, Organization, and Task Automation
- Project planning: crafting action plans, schedules, and task allocations.
- Agenda management: building calendars and setting meeting reminders.
- Generating prioritized task lists.
- Automating repetitive processes such as email sorting, recurring report generation, and document management.
- Utilizing AI for problem-solving and decision support.
Module 5: Practical Applications and Exercises
- Workshop: Developing a comprehensive project plan from scratch using ChatGPT.
- Exercise: Summarizing a financial report and composing an executive-level email.
- Simulation: Organizing a meeting and drafting the corresponding minutes.
- Designing customized templates for everyday use.
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is necessary.
- A foundational understanding of administrative duties and information management is beneficial.
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals looking to boost productivity and efficiency in office management
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
