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Course Outline
Module 1: Introduction and Fundamentals
- Understanding Microsoft Intune / Endpoint Manager
- Relationship with Configuration Manager (co-management, cloud attach)
- Advantages of modern endpoint management
- Core concepts: devices, applications, data, and users
- Intune architecture, roles, and licensing
Module 2: Identity and Access
- Microsoft Entra ID / Azure AD: core concepts
- Synchronization from AD to Entra ID (Azure AD Connect)
- Device join types: Azure AD Join, Hybrid AD Join
- Roles, groups, and permissions within Intune
- Conditional Access and its integration with Intune
Module 3: Device Enrollment
- Enrollment methods for Windows, iOS, Android, and macOS
- Windows Autopilot: concepts, profiles, and processes
- Automated enrollment with DEP (Apple) and Zero-touch (Android)
- Distinctions between personal (BYOD) and corporate device management
- MDM vs MAM (Mobile Device Management / Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Device compliance policies
- Configuration policies (Configuration Profiles)
- Device restrictions (restrictions, security controls)
- App Protection Policies
- Conditional access policies based on compliance status
Module 5: Application Management
- Application types in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Deployment, installation, uninstallation, and updating of applications
- Application data protection
- Application policies versus corporate data handling
- License and assignment management
Module 6: Updates and Patches
- Windows Update for Business and its integration with Intune
- Feature and quality update policies
- Deployment ring models
- Monitoring update status
- Update strategies tailored for corporate environments
Module 7: Security and Protection
- Microsoft Defender for Endpoint + integration with Intune
- Microsoft security baselines and templates
- Threat protection (antimalware, firewall, etc.)
- Device encryption (BitLocker) and encryption policies
- Certificate management and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Troubleshooting
- Dashboards and default reports
- Logs and diagnostics (e.g., enrollment errors, policy management)
- Support and troubleshooting tools within Intune
- Utilization of administration portals (device portal, company portal)
- Alerts and notifications
Module 9: Advanced Scenarios / Integrations
- Co-management with Configuration Manager
- Device management without enrollment (“Autopilot for existing devices”)
- Integrations with other Microsoft services (Defender, Azure, Copilot, etc.)
- Automation using PowerShell and Graph API
- Governance strategies and enterprise-scale structures
- Best practices for design and implementation
Summary and Next Steps
Requirements
- A foundational understanding of Microsoft 365 and Azure environments
- Practical experience with Windows or mobile device management
- Familiarity with organizational IT security principles
Target Audience
- System administrators
- Endpoint management specialists
- IT professionals responsible for managing enterprise devices and security policies
21 Hours
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues
