System Center Operations Manager (SCOM) Administration and Monitoring Training Course

About This Course

This course provides learners with the essential skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will master the following areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Understanding the fundamental elements of Management Packs, including Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts and Profiles. This includes the process of authoring Management Packs.

• Configuring fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, which involves synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to facilitate the visualization of critical performance and availability metrics.

• Customizing the Operations Manager Console to address the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components and extending monitoring capabilities to encompass key business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

The primary audience for this course includes cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacenter environments. The secondary audience comprises cloud and datacenter administrators who are already familiar with Operations Manager and wish to enhance their skills by learning the new features introduced in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be capable of:

• Planning the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customizing the Operations Console with User Roles.
• Performing various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implementing key Management Pack concepts and elements, including Management Pack Templates.
• Configuring Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configuring the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configuring Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configuring dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describing how to utilize new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configuring integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshooting an Operations Manager Management Group.
• Performing disaster recovery in System Center 2012 R2 Operations Manager.

Course Overview

This three-day, instructor-led programme is designed for individuals aspiring to become database professionals or those whose current roles are increasingly involving database responsibilities. The course provides a comprehensive overview of essential database concepts, including various database types, relevant database languages, and fundamental design principles.

Target Audience

The primary participants for this course are professionals transitioning into database-related roles or those whose existing responsibilities have expanded to include database technologies.

Learning Outcomes

Upon successful completion of this course, learners will be equipped to:
• Explain core database concepts within the context of SQL Server 2016
• Identify and describe the database languages utilized in SQL Server 2016
• Outline data modelling methodologies
• Differentiate between normalization and denormalization techniques
• Detail relationship types and their implications in database design
• Assess the impact of database design choices on system performance
• Recognize commonly used database objects

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course in Kenya, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

Gain practical, hands-on experience administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2 through this five-day Microsoft Official Course. You will acquire the essential skills needed to manage and safeguard data access and information more effectively, streamline the deployment and management of your identity infrastructure, and enhance security for data access. The curriculum covers configuring key Active Directory features, including Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Workplace Join, Certificate Services, Rights Management Services (RMS), and Federation Services. Additionally, you will learn how to integrate your on-premises environment with cloud-based technologies such as Windows Azure Active Directory. Throughout the course, you will participate in hands-on exercises within a virtual lab environment.

Target Audience:

This course is designed for Information Technology (IT) Professionals who possess Active Directory Domain Services (AD DS) experience and seek a comprehensive course to deepen their knowledge and skills in Access and Information Protection technologies within Windows Server 2012 and Windows Server 2012 R2. Ideal participants typically include:

• AD DS Administrators aiming to expand their expertise in the latest Access and Information Protection technologies available in Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure Administrators with foundational AD DS experience who wish to build upon their core knowledge and cross-train in advanced Active Directory technologies for Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have completed the 10967A: Fundamentals of a Windows Server Infrastructure course and want to further develop their Active Directory knowledge.

This instructor-led live training in Kenya (online or onsite) is designed for intermediate-level system administrators aiming to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Grasp virtualization concepts and configure Hyper-V settings.
• Create and manage virtual machines, VM storage, and networking components.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

About This Course

During this course, participants will gain the knowledge required to support and configure Windows 10 desktops within an organizational setting. Learners will acquire essential skills such as installing, customizing, and updating the Windows 10 operating system. The curriculum covers the management of storage, files, and devices, alongside the configuration of network connectivity for Windows 10. Additionally, students will learn how to secure the Windows 10 OS and safeguard data stored on the device. Finally, the course addresses the management and troubleshooting of Windows 10 environments.

Audience Profile

This exam is designed for IT professionals responsible for the installation, configuration, general local management, and maintenance of core Windows 10 services. Candidates may also have experience with enterprise scenarios and cloud-integrated services.

At Course Completion

Upon finishing this course, learners will be equipped to:

• Install and customize Windows 10.
• Configure updates for Windows.
• Set up devices and drivers for Windows.
• Configure storage solutions for Windows.
• Set up network and remote management settings in Windows.
• Configure and manage browsers and applications within Windows.
• Configure account access and authentication methods.
• Set up file and folder permissions.
• Describe methods for securing Windows 10, identify common threats, and outline mitigation strategies.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Resolve file issues and perform data recoveries.

This three-day instructor-led course provides students moving from earlier releases of SQL Server with an introduction to the new features in SQL Server 2016.

Skills gained

• Describe key capabilities and components of SQL Server 2016
• Describe new and enhanced features in SQL Server performance
• Describe new and enhanced features in SQL Server security
• Describe what’s new in SQL Server Availability and Scalability
• Describe new and enhanced features in reporting and Power BI in SQL Server 2016
• Describe new and enhanced data access features
• Describe new and enhanced features in SQL Server OLAP
• Describe new SQL Server cloud functionality

This five-day, instructor-led programme equips learners with the essential knowledge and skills required to maintain a Microsoft SQL Server 2014 database. The curriculum is designed to teach participants how to effectively utilize the features and tools of SQL Server 2014 for database maintenance purposes.

Note: This course caters to customers seeking to learn about SQL Server 2012 or SQL Server 2014. While it covers the new features introduced in SQL Server 2014, it also addresses key capabilities across the entire SQL Server data platform.

This five-day course is specifically tailored for IT professionals who possess prior experience with Windows Server. It aims to equip professionals tasked with managing storage and compute capabilities using Windows Server 2016. The course provides a comprehensive understanding of the scenarios, requirements, and applicable storage and compute options available for Windows Server 2016.

This five-day instructor-led course equips learners with the essential networking competencies needed to deploy and support Windows Server 2016 across various organizational settings. The curriculum spans core IP fundamentals, remote access technologies, and advanced topics such as Software Defined Networking (SDN).

This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory - related issues with Windows Server 2016. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course in Kenya teaches IT professionals how to enhance the security of the IT infrastructure they manage. The course begins by emphasizing the importance of assuming that network breaches have already occurred, and then teaches you how to protect administrative credentials and rights to help ensure that administrators can perform only the tasks that they need to, when they need to.

This five-day, instructor-led course equips students who administer and maintain SQL Server databases with the essential knowledge and skills required to manage an SQL server database infrastructure. It is also beneficial for professionals who develop applications that retrieve content from SQL Server databases.

Spanning five days, this instructor-led programme is tailored for IT professionals who possess prior experience with Windows Server. It targets those tasked with managing identity, networking, storage, and compute resources using Windows Server 2019, aiming to provide a comprehensive understanding of the scenarios, requirements, and options relevant to this platform. The course equips IT staff with the fundamental administration skills necessary to deploy and support Windows Server 2019 across a wide range of organizational environments.