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Course Outline

Learning Outcomes

By the end of this training, participants will be able to gain useful practical tips on:

• Identifying your target customers and competitors

• Defining the customer experience you need to deliver

• Utilizing digital marketing channels

• Aligning digital marketing channels with your buyer journey

• Understanding how customers find you online

• Building your online presence, including your website, social media, Google Business Profile, app store, and local business directory listings

• Creating content that aligns with your sales funnel

• Leveraging search engine optimisation (SEO)

• Building customer relationships using CRM

• Reaching your target audience through paid digital campaigns

• Setting up your business to manage operations on the go

Requirements

There are no prerequisites for attending this course.

Who Should Attend?

This instructor-led, live online training is designed for:

• Business owners (including SMEs, digital entrepreneurs, and start-ups),

• Marketing professionals (from junior to senior levels), or

• Individuals planning to start a business,

• Those seeking to launch a career in digital marketing,

• And anyone who does not have the time to attend long-duration certification programs.

 4 Hours

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