Course Outline
Learning Outcomes
By the end of this training, participants will be able to gain useful practical tips on:
• Identifying your target customers and competitors
• Defining the customer experience you need to deliver
• Utilizing digital marketing channels
• Aligning digital marketing channels with your buyer journey
• Understanding how customers find you online
• Building your online presence, including your website, social media, Google Business Profile, app store, and local business directory listings
• Creating content that aligns with your sales funnel
• Leveraging search engine optimisation (SEO)
• Building customer relationships using CRM
• Reaching your target audience through paid digital campaigns
• Setting up your business to manage operations on the go
Requirements
There are no prerequisites for attending this course.
Who Should Attend?
This instructor-led, live online training is designed for:
• Business owners (including SMEs, digital entrepreneurs, and start-ups),
• Marketing professionals (from junior to senior levels), or
• Individuals planning to start a business,
• Those seeking to launch a career in digital marketing,
• And anyone who does not have the time to attend long-duration certification programs.
Testimonials (2)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
Found the entire two days of training very informative and educational, but the content covered on Day 2 (Social Media & Mobile Marketing, Analytics, as well as Strategy & Planning) was the most valuable to me as it relates directly to my current line of work.