Handling Conflict with Confidence Training Course

This instructor-led live training in Kenya (online or on-site) is designed for beginner, intermediate, and advanced professionals seeking to source, attract, and engage with international candidates.

By the end of this training, participants will be able to:

• Navigate Cultural Differences
• Understand Legal and Regulatory Frameworks
• Apply Global Employer Branding Techniques
• Utilize Global Talent and Recruitment Channels

This instructor-led live training in Kenya (offered online or onsite) is designed for beginner-level, intermediate-level, and advanced-level professionals seeking to identify, attract, and engage with top international talent.

By the end of this training, participants will be able to:

• Differentiate between Proactive Sourcing and Reactive Recruitment.
• Utilize LinkedIn Standard versus LinkedIn Recruiter effectively.
• Master Boolean Search techniques.
• Sell the opportunity to candidates and collaborate with hiring managers.

This instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to discover, learn and transform into a today's top leaders; or companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This is a highly interactive course that combines individual and group discussions with practical skills exercises, empowering delegates to exchange ideas and elevate their proficiency.

Audience

Any individual seeking to improve their assertiveness skills.

Aim

The course is designed to boost confidence and enhance the delegate’s capacity to communicate with both colleagues and customers in a confident and assertive manner.

Objectives

Upon completing the programme, participants will be able to:

• Identify and overcome obstacles that hinder assertiveness.
• Recognize behavioural patterns in themselves and others, and acquire effective strategies to manage these traits.
• Engage in effective communication with diverse groups of people to foster mutually beneficial outcomes whenever feasible.
• Navigate and manage challenging situations with ease.

This instructor-led, live training in Kenya (online or onsite) is designed for beginner-level HR professionals and managers seeking foundational knowledge on leveraging AI to optimize HR processes, enhance employee experiences, and make strategic decisions based on data.

Upon completing this training, participants will be able to:

• Grasp the potential and practical applications of AI in HR management.
• Discover methods to optimize HR processes using AI tools.
• Improve employee experience through AI-driven strategies.
• Utilize AI insights to guide strategic HR decisions.

Course Learning Outcomes

• Recognize the importance of regulating one's own behavior as a prerequisite for influencing others.
• Evaluate the advantages and limitations of different communication channels.
• Effectively manage relationships with both internal and external clients and stakeholders.

Training Format

The program combines high engagement through the following methods:

• Guided group discussions
• Presentation slides
• Practical exercises
• Real-world case studies

This instructor-led, live training in Kenya (online or onsite) is aimed at HR personnel, store managers, and operations supervisors who wish to use competency-based interviewing techniques to identify ideal candidates, design effective screening processes, and balance rigor with inclusivity to attract a broader talent pool.

This instructor-led, live training in Kenya (online or onsite) targets beginner-level HR professionals who wish to learn how to design and enhance employee experiences tailored to the unique challenges of tech environments, from recruitment to retention.

By the end of this training, participants will be able to:

• Design impactful employee journeys, from recruitment to retention, tailored to the unique challenges of tech environments.
• Learn strategies for fostering engagement, inclusion, and continuous development in the tech workforce.

This guided, live training in Kenya (accessible online or onsite) targets beginner-level learners who wish to develop core knowledge and practical skills for essential Human Resources (HR) tasks. These tasks involve dealing with staff concerns, managing performance, and handling disciplinary matters.

After completing this training, participants will be equipped to:

• Grasp the central functions and responsibilities associated with HR management.
• Deal with employee complaints professionally and empathetically.
• Put into practice effective performance management strategies.
• Carry out disciplinary actions that are equitable and legally compliant.
• Address common HR issues with confidence and consistency.

This instructor-led, live training in Kenya (online or onsite) targets beginner-level HR professionals seeking to understand and implement optimized HR processes that fit fast-paced, agile environments, while utilizing automation and data-driven strategies for improved decision-making.

By the end of this training, participants will be able to:

• Design and implement efficient HR processes aligned with the fast-paced, agile tech environment.
• Streamline core HR processes and leverage automation tools.
• Ensure alignment of HR strategies with business objectives to support scalability and continuous improvement.

This instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

Modern organizations are increasingly acknowledging that neurodiversity is not an anomaly but a natural component of the population—with up to one in seven people exhibiting cognitive styles defined as neurodiverse. Consequently, most teams today consist of individuals with distinct approaches to thinking, learning, communicating, and acting. For leaders, this represents not merely a challenge but a significant opportunity for development.

This programme provides participants with an introduction to emerging recruitment methodologies and potential assessment techniques that are currently transforming human resources practices. By integrating theoretical frameworks with practical case studies, it supports organizations in refining their hiring strategies, fostering greater diversity, and pinpointing high-potential talent.

Designed as an instructor-led live session (available online or onsite), this training targets HR professionals and managers at an intermediate level who are keen to update their recruitment approaches and accurately assess candidate potential through the application of cutting-edge tools and techniques.

Upon completion of this training, participants will be equipped to:

• Comprehend prevailing trends in recruitment and talent evaluation.
• Develop job profiles grounded in competencies and skill balance.
• Utilise new recruitment channels and sourcing methods.
• Employ contemporary candidate evaluation tools and methodologies.
• Execute effective and inclusive interview practices.
• Identify and mitigate recruitment biases.
• Integrate best practices observed in leading organisations.

Course Format

• Interactive lectures and discussions.
• Case studies and role-playing exercises.
• Practical application of recruitment tools and techniques.

Customization Options for the Course

• To request customized training for this course, please contact us to make arrangements.

This instructor-led, live training in Kenya (online or onsite) is designed for beginner-level SAP consultants who wish to gain practical experience and develop a comprehensive understanding of the Employee Central module.

By the end of this training, participants will be able to:

• Gain in-depth knowledge of the SuccessFactors Employee Central module.
• Understand and configure essential module components, including provisioning, security, and data management.
• Perform basic and complex support and maintenance configurations.